Senior Support Technician and team leader
- Hiring Organisation
- Sureline Support Limited t/a Juvo IT
- Location
- West Malling, United Kingdom
- Employment Type
- Permanent Contract, Full Time, On-site
- Salary
- £38,000
provide technical support to clients of Juvo IT and technical oversight and mentoring to the team To meet the Service Desks agreed targets through identifying problem causes to achieve a quick and permanent solution. To be able to work effectively as part of the Service Desk team … include the need for client site visits as and when required. To provide technical guidance and leadership to the small Service Desk team and if required allocate tickets on the Service Desk system taking into consideration the skill-set of each team member, and mentor where ...