2 of 2 Contract Service Delivery Jobs in Kidlington

maximum levels of productivity and efficiency are attained. · Escalate to and work with application vendors and support providers to resolve issues where the IT service are unable to do this internally. · Support application configurations · Maintain applications through regular system management and upgrades (as required). · Ensure licenses are kept … up to date and consumption is monitored. · Deploy new versions of software to end users in conjunction with Operations and Service Delivery teams. · Work to find application rationalisations & savings where applicable · Provide user training and materials where applicable. · Proactively identify upcoming issues related to applications and work with … Operations, Infrastructure and Service Delivery teams to resolve them. · Have an awareness of cyber security best practice and ensure applications are maintained with this in mind at all times. · Manage and maintain application interfaces, exports and imports, and ensure their smooth running where required. · Analyse data from systems More ❯

End User Device (EUD) Engineer Location: Hampshire (3 Vacancies Available) Salary: Umbrella Rate: £200 per day, PAYE Rate: £15148 per day About the Role Service Care Solutions is assisting a police force with the recruitment for an End User Device (EUD) Engineer. The primary purpose of this role is … to ensure that end-user device services meet high-quality standards, providing excellent customer experiences and adhering to agreed Service Level Agreements (SLAs). As an EUD Engineer, you will be crucial in maintaining service excellence, troubleshooting issues, and driving continuous improvement within ICT operations. Key Responsibilities Customer … Engineer about necessary updates to documentation and knowledge articles. Project Support: Assist in scheduling and supporting moves, projects, events, and technical provisions, ensuring proactive service delivery. Performance Metrics: Meet and exceed agreed Key Performance Indicators (KPIs), User Experience Agreements, and SLAs. Process Adherence: Follow established processes and procedures with More ❯