Contact Centre Operations Manager (Insurance, TOM, Digital)
- Hiring Organisation
- TXP Technology x People
- Location
- Glasgow, Lanarkshire, Scotland, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £650 - £750 per day
design Governance, controls, and MI frameworks Hybrid working models Continuous improvement and change Strong track record driving productivity through digital, automation, and AI Ownership of large operational budgets (£10m+) Proven delivery of strong customer outcomes and operational targets This is a high-impact interim role, for a credible contact centre ...