2 of 2 Contract Microsoft 365 Jobs in Lancashire

Support Analyst role, you will diagnose and resolve day-to-day hardware, software, access and connectivity issues, administer users and devices within the Microsoft environment, and escalate more complex incidents when required. The role calls for a person-focused approach, sound technical judgement and the ability to prioritise effectively … time-sensitive production setting. Key Responsibilities: Create and maintain Microsoft Entra ID user and guest accounts, assign security groups, and ensure access permissions remain accurate and secure. Onboard and manage desktops, laptops and Apple devices through Microsoft Intune, monitoring and troubleshooting configuration and compliance policy deployment. Administer SharePoint ...

Desk operations and ITSM principles Experience managing incidents, requests, escalations and service performance Experience working with ITSM platforms such as ServiceNow Strong knowledge of Microsoft 365 technologies, including Teams, SharePoint and Power Platform Excellent communication, coaching and stakeholder management skills Ability to drive service improvements and embed ...