5 of 5 Contract Root Cause Analysis Jobs in Lancashire

organisation. The environment contains significant customisation, bespoke workflows, rule extensions, and integrations with multiple identity platforms, requiring an engineer capable of performing deep technical analysis and resolving complex incidents. The role will involve supporting integrations between Microsoft Identity Manager (MIM), Active Directory, This is a senior L2/… management processes. * Support and maintain MIM components including: * Support integrations between MIM, Active Directory, Microsoft Entra ID, Okta, BeyondTrust, and other enterprise applications. * Perform root cause analysis for incidents, recurring issues, and service failures. * Maintain and support custom MIM rule extensions, workflows, management agents Identity & Access Management ...

corrective and preventative actions Reporting & Executive Visibility Produce consolidated security incident reporting across suppliers Provide insight into: Incident trends Response performance SLA adherence Recurring root causes Risk exposure Support governance boards, service review meetings, and client security leadership Assurance & Evidence Management Define incident management evidence requirements Ensure traceability across … Closure decisions Support audits, assurance reviews, and regulatory inspections Post-Incident Review & Continuous Improvement Coordinate governance of Post Incident Reviews (PIRs) Ensure suppliers provide: Root cause analysis Corrective actions Improvement activities Identify opportunities to improve incident governance, reporting, and operational effectiveness Your skills and experience Essential Significant ...

transformation Good understanding of Linux platform and infrastructure Experience in incident, problem, and change management processes Ability to troubleshoot complex issues and perform root cause analysis Experience working in enterprise-scale environments Scope of services: Maintain Splunk platform (Cloud/ITSI) to meet business and operational requirements ...

bespoke applications hosted within Azure, working alongside development teams to investigate infrastructure-related issues. Carry out infrastructure patching, maintenance and planned change activities. Perform root cause analysis and implement long-term fixes to recurring issues. Respond to major incidents and participate in technical escalations. Participate in Cloud ...

incidents and problems. Act as the SME for Citrix Virtual Apps & Desktops, Citrix Cloud, NetScaler ADC and WEM . Lead technical investigations, troubleshooting and root cause analysis. Manage and optimise Citrix policies, profiles and end-user experience. Support patching, upgrades, migrations and infrastructure improvements . Work closely with ...