2 of 2 Contract Service Design Jobs in Lancashire

initial 12-month contract - hybrid, up to 3 days a week on-site in Manchester. Skills & Experience : Demonstrate best practice: in user centred design, for digital and non-digital interactions Work with User Researchers to plan and develop research activities that help teams to better understand users. Experience working … multi-disciplinary agile teams, including (UR, Content, Service Design, Product, Engineering). Lead evidence based design and identify gaps in user or service understanding. Use a variety of prototyping tools and methodologies, guide others on best practice. Communicate design ideas clearly and facilitate discussions. Champion ...

Providing roadmaps and timelines of completion for project work with strategic insight. Supervision and collaboration on; designing, conducting, analysing, and reporting on user-centered design research and usability testing including identification of user needs and goals, task and workflow modelling, ethnography and persona development as well as rapid iterative … research team and assume responsibility for outputs/deliverables Working alongside the Digital Performance & Optimisation Lead to define, implement and champion user centered design strategy and processes Ownership of the SME Customer Research Panel - recruitment, engagement and controls Designing and conducting usability research both online and in the field ...