4 of 4 Contract User Experience Jobs in Lancashire

with monthly travel to Manchester and occasional travel to other UK sites as required Start Date: 19th October Overview We are seeking an experienced UX Strategist/Interaction Designer to join a major digital transformation programme currently in the discovery phase. This role is ideally suited to someone who thrives … design activities across multiple workstreams. Present design concepts, insights, and recommendations to stakeholders at varying levels. Essential Skills & Experience Proven experience in UX Strategy, Interaction Design, Service Design, or a similar User-Centred Design role. Strong experience leading discovery-phase design activities within agile multidisciplinary teams. ...

focused Desktop Support Team Lead to lead our L2 Desktop Engineering team while driving improvements across Service Desk processes, digital support, knowledge management and user enablement. This is an excellent opportunity for an experienced Desktop Support Team Lead, Senior Desktop Engineer or End User Computing professional looking … Enablement Support the adoption of Service Desk tools, ITSM processes and self-service capabilities Champion automation and digital support solutions that improve efficiency and user experience Work closely with Service Desk, ServiceNow and technical teams to identify opportunities for improvement Help implement new support tools, workflows and productivity ...

multi-skilled 3rd Line Specialist, you will oversee the maintenance, expansion, and high-tier support of customer environments to ensure a seamless end-user experience. This position requires a proactive problem-solver who takes ownership of complex technical challenges, delivers robust solutions, and places customer satisfaction at the forefront. … troubleshooting and root-cause analysis efforts for critical issues across all Citrix platforms. Configure, optimize, and maintain Citrix policies, profile management, and overall end-user experience settings. Partner with architecture and engineering teams to design, build, and deploy robust Citrix solutions. Execute regular patching, component upgrades, and platform ...

Desktops, Citrix Cloud, NetScaler ADC and WEM . Lead technical investigations, troubleshooting and root cause analysis. Manage and optimise Citrix policies, profiles and end-user experience. Support patching, upgrades, migrations and infrastructure improvements . Work closely with architecture, engineering and cross-functional teams. Proactively identify and resolve defects … recurring issues. Maintain strong customer service and operate in line with ITIL and service management processes . Essential Skills & Experience Proven experience in a Third Line/Senior Infrastructure Support role. Strong hands-on experience with: Citrix Virtual Apps & Desktops (XenApp/XenDesktop) Citrix Cloud NetScaler ...