1st Line Support
- Hiring Organisation
- VIQU IT
- Location
- Warwickshire, Royal Leamington Spa, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £140 - £160/day
team. This role will focus on supporting end users across a Microsoft environment, handling a high volume of support tickets, and assisting with user onboarding, device setup, and day-to-day IT issues. Responsibilities Provide 1st line support for hardware, software, access, and device-related issues. Manage and resolve support … maintaining clear documentation. Support Microsoft 365 applications including Outlook, Teams and OneDrive. Set up and troubleshoot laptops, desktops and other user devices. Assist with onboarding and offboarding users, including account and access management. Support users and devices via Entra ID (Azure AD) and Intune. Escalate more complex issues where required. ...