array of Windows-based support at the 2nd Line level. Windows 10/11. Office365. Active Directory. Networking, including DHCP/DNS, TCP/IP, LAN/WAN. Desirable: ITIL Powershell scripting Azure Active Directory/EntraID Job Offer Competitive daily pay rate of £200 - £250 GBP (Inside IR35) Minimum 6 month contract duration, with likelihood of extension. More ❯
Experience Technical Skills Strong experience with ServiceNow (ITSM, CMDB, Change/Release Management). Proficiency in Microsoft 365 technologies (e.g., Exchange Online, SharePoint, Teams, Intune). Solid understanding of ITIL v4 principles and service lifecycle. Familiarity with monitoring and alerting tools (e.g., Azure Monitor, SCOM). Experience coordinating UAT and functional testing . Process & Delivery Proven track record in service … Strong analytical thinking and problem-solving ability. Comfortable working in fast-paced, cross-functional environments . Detail-oriented with a focus on quality and user experience . Desirable Qualifications ITIL v4 Foundation (or higher) Experience with automation tools (e.g., PowerShell, Logic Apps) If you are detail-oriented, thrive in fast-paced environments, and enjoy working across technical and business teams More ❯
and digital workplace environments. Experience working with third-party vendors and outsourcing partners. Strong track record in end-to-end project delivery within medium to large organisations. Exposure to ITIL environments and service management principles. Experience working with cross-functional teams including SMEs, business analysts, and technical teams. Desirable Experience of MSP transitions Skills & Competencies Strong project planning and coordination … Comfortable working in structured project environments (e.g., Agile, Waterfall, Hybrid). Tools & Methodologies Proficiency in project management tools such as MS Project, Jira, Confluence, or Azure DevOps. Familiarity with ITIL processes (certification desirable). Competence in producing project documentation and reports. Desirable Understanding of Digital Workplace technologies (e.g., MDM, collaboration tools, service desks). Carbon60, Lorien & SRG - The Impellam Group More ❯
