SCOM best practices Monitor the performance of systems and services, configure and secure networks including LAN and WAN across public networks and virtual private networks Monitoring, patching and administering Windows operating system Work on L2 and L3 incidents and report progress Update systems with progress on incident Knowledge and use of Active Directory More ❯
support across a busy organisation. Key Responsibilities: Act as the first point of contact for IT support, resolving incidents and service requests. Provide 1st line support for Microsoft products (Windows OS, Office 365, Teams, etc.). Troubleshoot PC hardware, software, and peripheral issues. Log and manage tickets through an ITSM system, escalating when needed. Work to SLAs and contribute … to service improvement. What We're Looking For: Proven experience in 1st line IT support. Strong technical knowledge of Microsoft products and Windows operating systems. Confident communicator with good problem-solving skills. Ability to work full-time on-site and cover shifts between 08:00-17:00, Monday to Friday. If this sounds of interest to you, please apply More ❯
Deployment Engineer (Apple and Windows) 3 Months £135 per day (Inside IR35) 5 days per week on site in Leicester The purpose of this role is to locate and replace a number of EOL devices (consisiting of Apple, Windows and Thin Clients). The individual will be responsible for locating and replacing end user devices across the estate … the CMDB is kept up to date. Skills and Experience Previous experience of working within a Field Deployment Engineer role Extensive Intune experience - managing devices/End User devices Windows 10/11 - Administration & Support - ideally Win11 Exposure Strong EUC (End User Compute) background Active Directory experience Excellent Diagnostic and resolution skills Disclaimer: This vacancy is being advertised by More ❯