ICT Service Delivery Manager
- Hiring Organisation
- i-Jobs
- Location
- Loughborough, Leicestershire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 22 - 23 Hourly
service performance against agreed service levels (SLAs) and key performance indicators (KPIs). Oversee ICT operational teams and work closely with managers across infrastructure, development, security and service support. Lead the delivery of ICT projects and service improvements, ensuring work is completed on time, within budget … related discipline. ITIL Foundation (Version 3 or 4) or higher qualification. Project management qualification such as PRINCE2 or Agile. Evidence of continuing professional development (CPD). Significant experience managing ICT service delivery or ICT operations within a complex organisation. Experience delivering ICT projects and service improvements. Experience managing ...