CUSTOMER SUCCESS MANAGER (CLIENT SERVICES/CUSTOMER EXPERIENCE)
- Hiring Organisation
- Epoq Group Ltd
- Location
- Hinckley, Leicestershire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £36,000 - £45,000 per annum
Role Our client services team are the day-to-day face of the company to a growing number of insurers, mutuals and affinity providers in both the UK and the US. Their job is to be the primary point of contact for all Epoq clients, including review meetings, website … services, dealing with senior client contacts and generally ensuring we do everything we can to retain clients. Our CSMs also manage new customer onboarding to ensure they are setup correctly and have the promotional materials and training they need. Ideally we are seeking someone with previous experience ...