2 of 2 Contract Microsoft Jobs in Lincoln

chat, messaging) Contact centre telephony & IVR (call flows, queues, routing) Copilot Studio (bots, IVR, conversation design) Azure Communication Services (ACS) Power Automate & system integrations Microsoft Teams telephony integration Responsibilities Configure and deliver D365 contact centre solutions Design IVR, call flows, and customer journeys Integrate ACS, Copilot Studio, and D365 ...

program environments. Masters or equivalent knowledge PRINCE2 Foundation Evidence of ongoing personal development Desirable skills/knowledge/experience: Computer literate with experience of Microsoft Office, Outlook, Microsoft Project/Visio or similar software package. Ability to plan and prioritize own and others workload. Excellent interpersonal skills. Always ...