3 of 3 Contract Microsoft 365 Jobs in Liverpool

Desk. This 1 Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support in a Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1 Line Support: 1 Line/Service … Desk Support – in a Windows/Microsoft environment. Windows 10/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Mix of remote & deskside support - including working ...

rolling contract basis Predominantly remote working with limited office attendance Join an established support team of 18 technical professionals Exposure to a broad Microsoft and cloud-based technology environment Opportunity to develop experience within an ITIL-driven service desk function Varied workload supporting users across a large professional services … looking for in an IT Service Desk Analyst Previous first-line technical support experience within a remote or service desk environment Strong knowledge of Microsoft 365 and related applications Experience using incident management platforms, including ServiceNow Knowledge of technologies such as Active Directory, Windows 10, SCCM, Azure ...

stakeholders * Contributing and engaging in team meetings and team discussions Experience required- * Customer Service Experience * Proven experience of working with Microsoft applications (O365) * Proven Experience of Incident Management Systems (ServiceNow) * First Line level IT support experience preferably within a remote support position * Knowledge of the operational and support aspects … computer systems, hardware, software and peripheral equipment including but not limited to: Active Directory, O365 application suite, Windows 10, SCCM, Azure, SharePoint, Mimecast, Cloud Computing, Sophos * Workflow Co-ordination Experience * Excellent communication skills, both written and verbal * IT Related degree desired but not essential * ITIL foundation, MCP, MOS, MCSE, desired ...