Design Documentation, including Service Design, Support Model and Support Model on a Page The regular review and amendment of all process documentation Ensuring service acceptancecriteria at each stage of the project lifecycle from Design to Handover into BAU are met. Early Life Support for all Projects, Service … AcceptanceCriteria and Sign off. That all service costs are included within the project IP and signed off The smooth transition of live services into the operational teams Reporting on the status of Service Design in all projects Act as the main contact into the Service Design & Transition more »
backlog for future development Communicate with non-technical stakeholders about complex technical concepts to effectively define and prioritise features, refine scope, and collect story acceptance criteria. Balance competing tasks and demands effectively, answer questions, and provide prioritisation calls quickly, ensuring all assigned development teams are able to build consistently more »
East London, London, United Kingdom Hybrid / WFH Options
GSC Direct Sourcing
a thorough understanding of customer needs, behaviours and pain points, as well as competitive landscape and industry best practice Define product requirements and detailed acceptancecriteria with the ability to provide feature recommendations based on customer research and in-depth analysis Manage the in-market product, using appropriate more »
project management framework) to structure and manage work. Familiarity with Jira and other project management tools for representing system requirements, user stories, and minimum acceptance criteria. Experience managing and prioritizing a product backlog of CMS or website features and functionalities through iterative design and development to successful implementation and more »
Transition-certified (Nice to Have). - Experience in Service Management concepts and ability to apply these in a Service Transition context. - Experience of Service Acceptance Criteria. - Structured thinker, able to develop and implement new processes and operate in areas of ambiguity. - Experience working in a client facing role and more »
Transition-certified (Nice to Have). Experience in Service Management concepts and ability to apply these in a Service Transition context. Experience of Service Acceptance Criteria. Structured thinker, able to develop and implement new processes and operate in areas of ambiguity. Experience working in a client facing role and more »
framework) to structure and manage their work. Be familiar with Jira and other project management tools for representing system requirements, user stories and minimum acceptance criteria. Have experience of managing and prioritising a product backlog of CMS or website features and functionalities through the iterative design and development process … problem solving and pays close attention to detail. Due to high demand we are only able to respond to applications that meet the required criteriamore »
