Critical Incident Manager/Service Manager (DV Cleared)
London, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Experis
cross-functional teams to resolve issues and prevent recurrence. Conduct root cause analysis and provide operational reporting. Ensure SLAs are met and hold service reviews with customers. Lead in conflict management and vendor relations. Key Requirements: DV clearance is mandatory. 5+ years of incident management and service delivery experience. Strong Excel and data analysis skills, with the … ability to interpret complex data. Experience with ITIL v4 , networking , and vendor management is desirable. Proven ability to manage critical situations calmly and professionally. Salary: £90,000 - £120,000 (PAYE) Location: Remote role - 2/3 times a month onsite near Feltham, UK (Expenses paid for customer site visits) Contract Duration: 12 Months (with potential extension) If you're More ❯
Employment Type: Contract
Rate: £90000 - £120000/annum
Posted: