4 of 4 Contract Customer Requirements Jobs in London

will assist Solution and Sales colleagues in developing the service model for a solution. This includes the development of bid inputs such as providing written responses to tenders and customer clarification questions; input into the Requirements Traceability Matrix (RTM); inputs to the commercial model. They will also create handover documentation for the Care and Operations Transition functions for … four key activities: Core competencies, knowledge, and experience Mastery of ITILv3 or v4 preferably with certification Extensive experience as a senior/lead Service Consultant/Architect on complex customer opportunities and programmes. Background in Telecommunications, IT or Customer/Support Services. Communication skills - the ability to write and present low to medium subject matters in a clear … and concise manner Ability to determine the critical success factor of delivery 1. Responding to enquirers Confirming current support service solutions. Assisting in sales qualification through evaluation of requirements against options. Validating solution specification. Identifying cost elements for delivery and support of solution. 2. Sales Responsible for service support to commercial discussions. Responsible for providing costs for Finance approval. More ❯

I.e., negotiating, client facing, communication, assertive, team leading/team member skills, supportive. Excellent communication skills is a must and should be willing to stretch to fulfill any complex customer requirements. Must be proactive in guiding and helping the customer in their decision-making process LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating More ❯

Pre Sales Consultant, M365, MSP, Customer Facing, Azure. A leading provider of MSP Solutions is seeking a proven and talented Pre Sales Consultant to help support the current and new client wins across the M365, Azure and Cloud solution space. The role This role will suit a customer-facing technical consultant experienced in capturing requirements and defining … sales meetings. They will understand how to frame commercially sound solutions, ensure technical viability, and build trust both internally and with clients. Act as the technical lead during the customer pre-sales engagements - build relationships and become a trusted advisor when developing technology roadmaps: Perform 'discovery meetings' through presales engagements to understand customer business goals, challenges, and requirements - Provide strategic guidance on best practices. Assist the sales function in presenting products and solutions to existing customers. Generate project scoping documents bridging the customer requirements and the technical solution. Engage with Subject Matter Experts, when their deep technical input is needed, to produce a solution design. Support the sales function by maintaining and evolving key product More ❯

trusted advisor across the organisation, helping to drive technology-enabled change. Document Enterprise Architecture in appropriate tooling and ensure architecture models are up to date for both internal and customer-facing projects. Collaborate with other architecture disciplines to develop costed solution options addressing capability gaps. Support the shaping of internal strategic initiatives and provide architectural direction. Provide EA support … to delivery teams working on complex, customer-facing programmes. Contribute to IT strategy definition and ensure alignment with business roadmaps and capabilities. Assist with early-stage planning and indicative sizing of initiatives in collaboration with PMO. Support bid teams by producing architectural models tailored to customer requirements. Lead virtual, cross-functional teams on business-led initiatives with a … customer-centric mindset. What We’re Looking For: Strong background in Enterprise Architecture across complex organisations. Excellent stakeholder management skills, particularly with senior and non-technical stakeholders. Worked within Manufacturing, Automotive or Utilities sector Experience with architecture modelling tools and frameworks (e.g., TOGAF, ArchiMate). Ability to work independently in a remote setting while staying highly engaged with the More ❯