Service Readiness Manager
- Hiring Organisation
- Experis
- Location
- London, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £600 - £690/day
Readiness & Operational Acceptance Define and maintain Service Readiness and Operational Acceptance criteria for programme releases. Assess readiness across people, process, technology, security, support, service management and operational processes. Coordinate Operational Acceptance Testing (OAT) activities. Ensure support teams have the capability, knowledge, documentation and tooling required to operate the service. … articles are complete and approved. Support supplier onboarding and transition activities. Hypercare & Stabilisation Coordinate early life support and hypercare activities. Monitor service performance and defect resolution during stabilisation periods. Ensure ownership for outstanding issues is agreed before transition to BAU support. Produce lessons learned and improvement recommendations. Risk & Governance ...