Success Manager is the central point of contact for all issues, bugs, and technical challenges impacting the performance and user experience of the e-commerce site. This role ensures seamless collaboration between markets, IT, internal stakeholders and external partners to identify, track, prioritise, and resolve issues efficiently. The E-Commerce … across teams. Analyze and manage alert systems software ensuring it is optimal and accurate to capture any issues Stakeholder Communication & Reporting Act as the main liaison between e-commerce, IT, and business stakeholders. Provide regular reporting and dashboards on open issues, progress, resolution rates, and trends. Escalate high-impact issues to senior management with clear context … Follow up & ensure corrective action has been taken following any post issue root cause analysis Stress test the website Skills & Experience Required 5+ years of experience in e-commerce operations or technical account management. Strong understanding of e-commerce platforms (e.g., Adobe Experience Manager & Hybris) Understanding of Analytical tools such More ❯
Success Manager is the central point of contact for all issues, bugs, and technical challenges impacting the performance and user experience of the e-commerce site. This role ensures seamless collaboration between markets, IT, internal stakeholders and external partners to identify, track, prioritise, and resolve issues efficiently.The E-Commerce … across teams. Analyze and manage alert systems software ensuring it is optimal and accurate to capture any issues Stakeholder Communication & Reporting Act as the main liaison between e-commerce, IT, and business stakeholders. Provide regular reporting and dashboards on open issues, progress, resolution rates, and trends. Escalate high-impact issues to senior management with clear context … Follow up & ensure corrective action has been taken following any post issue root cause analysis Stress test the website Skills & Experience Required 5+ years of experience in e-commerce operations or technical account management. Strong understanding of e-commerce platforms (e.g., Adobe Experience Manager & Hybris) Understanding of Analytical tools such More ❯
City of London, London, United Kingdom Hybrid / WFH Options
PS Computer Services Ltd t/a Parker Shaw
We are seeking a highly skilled Test Manager to lead quality assurance and testing efforts for our clients ecommerce platforms, with a strong focus on the French market. This role requires deep understanding of ecommerce systems, French digital compliance mandates and the ability to collaborate with bilingual teams and stakeholders. Key Responsibilities Define and execute test strategies for … to validate localized user journeys. Manage defect tracking, reporting, and resolution processes. Required Skills & Experience 8+ years in software testing, with at least 3 years in a Test Manager role. Proven experience in ecommerce platforms. Strong knowledge of French digital regulations and accessibility standards. Fluent in French and English (spoken and written). Hands-on experience with automation More ❯
