1 of 1 Contract Fault Management Jobs in London

proactive individual with a passion for IT support and operational monitoring? Our client is expanding its team and is looking for enthusiastic 1st Line Operators to join their Service Management Centre (SMC) in London. This is a fantastic opportunity to be part of a growing team and contribute to maintaining crucial road charging schemes. Duties to include but not … extraction and user interaction with the Instation system Handle all personal information with the strictest confidence Provide feedback on opportunities for improving systems and processes Maintain compliance with Quality Management, Health and Safety, and Security procedures Monitor and log incidents on our platform, escalating queries as needed Manage tickets through the fault management system Check live cameras More ❯