Programme Manager - Contact Centre
- Hiring Organisation
- Adecco
- Location
- London, South East, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- Salary negotiable
Programme Manager - Genesys Contact Centre Delivery (Contract) Location: Birmingham, London, Bristol, Manchester (UK) Contract: 12 monthsInside IR35 About the Role A leading global technology company is seeking an experienced Programme Manager to lead the delivery of a Genesys Contact Centre (CaaS) solution. This is a high-profile programme requiring strong … deep technical understanding of contact centre platforms, and proven experience in managing large-scale transformation initiatives. Key Responsibilities Drive end-to-end delivery of Genesys Cloud (CaaS) solution across multiple workstreams. Manage programme governance, budgets, timelines, and stakeholder engagement. Coordinate with technical teams, vendors, and business units to ensure successful ...