Incident Management Analyst
- Hiring Organisation
- Robert Half
- Location
- London, South East, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- Salary negotiable
medium-severity incidents in Jira, Slack and PagerDuty. Your phone and/or laptop will alert you immediately to engage via Google Meet, Slack and Jira. Follow the response playbook which provides specific steps for all of the following duties. Ensure facts are being captured about the incident … response. Today we use Google Gemini to do this - it just has to be activated. Ensure the engineering leaders join the response "bridge" meeting. They are reachable via PagerDuty, with escalation schedules there too. Ensure engineers provide prompt and accurate assessments of the impacts and risks to customers ...