ServiceNow Business Analyst
- Hiring Organisation
- Nelson Frank
- Location
- City of London, London, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £550 - £650/day
closely with stakeholders, technical teams, and end users to gather requirements, define workflows, and ensure the successful delivery of ServiceNow solutions across ITSM, HRSD, ITAM, and CSM modules. You will act as a bridge between business needs and technical implementation, helping organizations optimize processes, improve user experience, and achieve measurable … Solution Analysis Analyze current business processes and identify opportunities for improvement. Define ServiceNow workflows and configurations that align with best practices for ITSM, HRSD, ITAM, and CSM. Support the design of forms, catalogs, service portals, dashboards, and reports. Implementation Support Work closely with developers and technical teams to ensure requirements ...