ITSupport Engineer Aldgate Onsite My client is looking for a ITSupport Engineer to manage BAU workload and ticket excess. The ideal candidate will be a personable ITSupport Engineer with a professional passion for providing high quality ITsupport services. The client has 32 manual processes that need audited such … as login permissions, these are to be completed alongside BAU support. Key responsibilities of the ITSupport Engineer: - Handling 1st/2nd line support tickets. - Auditing IT processes to promote business improvement. This will include working alongside process managers and stakeholders. - Provide first point of contact ITsupport for users across the business. - Helping … with a excess of ITsupport tickets. - Setting up devices. ITSupport Engineer Experience/Technologies: - Must have experience using the Microsoft stack including Office 365 Administration and support. - Experience of auditing processes within IT. - Active Directory User support - Understanding of Windows 10/11 operating system Administration and support - Using ticketing system to More ❯
Aldgate, Farringdon, Greater London, United Kingdom
VIQU IT
ITSupport Engineer – Aldgate/London My customer is on the lookout for an ITSupport Engineer to help support their ITSupport team. The Engineer must have 1st and 2nd Line support experience and have worked in a regulated working environment. The ITSupport Engineer would help with any … 1st and some 2nd line issues and be responsible for access requests and overall user support. The ITSupport Engineer is required on site 5 days per week in Aldgate. Key Responsibilities of the ITSupport Engineer Provide first-line support to office users for issues related to: Password resets. Access Requests/Login permissions … Microsoft Office suite (Outlook, Teams, and SharePoint) Manage and assign administrative access rights as per company policies. Escalate complex technical issues to the outsourced IT team when necessary. Serve as the intermediary between factory users and the outsourced IT team. Ensure smooth communication and coordination with external IT providers. diagnosing and fixing issues related to a company More ❯
Robert Half Technology are assisting a technology innovation agency to recruit a Junior ITSupport Engineer on a 3 month contract basis - London based Role The Junior ITSupport Engineer will provide white-glove ITsupport to internal users, ensuring a high-quality and professional experience. Diagnose and resolve hardware, software, and network issues … primarily in a Windows-based environment. Support desktop and laptop configurations, installations, and troubleshooting. Manage user accounts, permissions, and group policies in Active Directory and Microsoft 365. Assist with IT on boarding and off boarding, including setting up new user devices and accounts. Maintain and troubleshoot conferencing and collaboration tools such as Zoom, Microsoft Teams, and VPN solutions. … Work closely with senior IT staff and escalate complex issues as needed. Document IT issues and resolutions in the ticketing system to improve troubleshooting processes. Assist in IT projects such as system upgrades, software deployments, and security improvements. Profile The Junior ITSupport Engineer will ideally have c1-2 years of experience in an ITMore ❯
Surbiton, Surrey, England, United Kingdom Hybrid / WFH Options
Right Now Group
ITSupport Analyst - 2nd line. Are you currently looking to secure your next opportunity within I.T? Perhaps you have experience in First/Second Line Support, Application support or a Software support engineer. Alternatively, you may be a graduate or equivalent within IT/Computer Science/Business Intelligence looking for the right opportunity … to develop your skills further. Our client based are looking for an Internal ITSupport Analyst to join their established I.T team. Job Type: Contract to Perm Location: Surbiton Salary: Hourly equivalent of 28,000 - 30,000 per annum. Role Type: Office Based - Hybrid working once fully trained Hours: 40 per week - Mon -Fri Holiday: 25 days Job … Role Internal ITSupport across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remote desktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting & debugging Active Directory Administration Managing NTFS Permission Smart ticketing expert Telephone & software supportMore ❯
Onsite ITSupport Engineer – Southwest London (12-Month Contract) Location: Onsite, Southwest London Duration: 12 months Hours: Mon–Fri, 8am–5pm Day Rate: £140 - £180 p/d DOE We are seeking an Onsite ITSupport Engineer to join a customer-facing team in Southwest London. This is a 12-month contract , Monday–Friday (8am–5pm … with an immediate start. Key responsibilities: Provide 1st line ITsupport across a Microsoft environment. Troubleshoot and resolve issues with Windows 11, Active Directory, SharePoint, Teams, OneDrive, and Office applications . Manage file server permissions and assist with mobile device support (Samsung phones & tablets). Act as the first point of contact for support tickets, working … efficiently within a small, fast-paced team. Requirements: Proven experience in ITsupport within Microsoft environments. Strong troubleshooting skills across desktop, mobile, and collaboration tools. Excellent communication and customer service skills. Ability to work independently and as part of a team. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Sanderson
ITsupport Analyst, M365, AD, Intune, Desktop, 2nd Line IT/Technology support analyst required for a leading finance business based in central London. You will be responsible for Customer Service Experience to internal users of IT and Tech support services across a global user base. Responsibilities include 2nd line desktop support and … impacting and prioritised incidents. The successful candidate will be the face of Service Management at the London Tech Zone and a successful communicator of incidents and customer experience between IT and internal customers. You will support office based and home working end users. In addition, the role involves regular interaction with, and management of tickets raised with the … 3rd Party teams that constitute the end-to-end delivery of IT services and support. Engagement via Umbrella Company Only; all taxes & NI deducted at source.Hybrid work - 1-2 days per week on site. General responsibilities: Supporting office-based and home worker technologies 2nd line M365 and Teams support including usability queries Laptop & smartphone setup for new joiners More ❯
evonshire Hayes have partnered with a fantastic company as they are looking to hire a talented ITSupport Analyst to join their team for an initial 12-month contract inside of IR35. You will be tasked with, Key Responsibilities: Active Directory Management : Provide user account management, group policy administration, and support for Active Directory-related issues. Microsoft … Entra : Support and troubleshoot Microsoft 365 Entra setup and integrations, ensuring seamless access and functionality. Laptop Builds & Configurations : Build, configure, and deploy laptops to end-users, ensuring they are properly set up with necessary software, drivers, and security settings. Technical Support : Offer support to end-users, resolving hardware, software, and networking issues, either remotely or on-site … steps, technical issues, and configurations. Software & Hardware Installations : Assist with the installation and configuration of software, operating systems, and hardware peripherals for end-users. Collaboration : Work closely with internal IT teams to provide efficient solutions and escalate issues when necessary. You will be required to work 5 days per week at the start of the contract, this will reduce More ❯
Seeking an SC Cleared 2nd Line Desktop Support person for a 6-12 month on site government contract. * Ability to quickly learn and support basic Desktop & Laptop hardware and software in a W10/Win11 environment. HP, Dell and Lenovo. * Mac OS experience and knowledge, desktop and Mac Book * Good MS office products experience - Office 365 and Teams. More ❯