Aldgate, Farringdon, Greater London, United Kingdom
VIQU IT
ITSupportEngineer – Aldgate/London My customer is on the lookout for an ITSupportEngineer to help support their ITSupport team. The Engineer must have 1st and 2nd Line support experience and have worked in a regulated working environment. The ITSupportEngineer would help with any 1st and some 2nd line issues and be responsible for access requests and overall user support. The ITSupportEngineer is required on site 5 days per week in Aldgate. Key Responsibilities of the ITSupportEngineer Provide first-line support to office users for issues related to … Access Requests/Login permissions Microsoft Office suite (Outlook, Teams, and SharePoint) Manage and assign administrative access rights as per company policies. Escalate complex technical issues to the outsourced IT team when necessary. Serve as the intermediary between factory users and the outsourced IT team. Ensure smooth communication and coordination with external IT providers. diagnosing and fixing More ❯
ITSupportEngineer Aldgate Onsite My client is looking for a ITSupportEngineer to manage BAU workload and ticket excess. The ideal candidate will be a personable ITSupportEngineer with a professional passion for providing high quality ITsupport services. The client has 32 manual processes that … need audited such as login permissions, these are to be completed alongside BAU support. Key responsibilities of the ITSupportEngineer: - Handling 1st/2nd line support tickets. - Auditing IT processes to promote business improvement. This will include working alongside process managers and stakeholders. - Provide first point of contact ITsupport for users … across the business. - Helping with a excess of ITsupport tickets. - Setting up devices. ITSupportEngineer Experience/Technologies: - Must have experience using the Microsoft stack including Office 365 Administration and support. - Experience of auditing processes within IT. - Active Directory User support - Understanding of Windows 10/11 operating system Administration and supportMore ❯
Role: ITSupportEngineer Rate: £18/hr (Inside IR35) Location: East London College-based Requirements: 35 hrs/week | Enhanced DBS required We're seeking an ITSupportEngineer to provide technical support across the College, covering both staff and students. You'll be working across PCs, Macs, Office 365, telephony and … network systems, ensuring smooth day-to-day operations. Key Responsibilities: * Deliver 1st & 2nd line ITsupport, including Windows, Macs, printers, whiteboards/Smartboards, IP telephony, and Wi-Fi.* Log, manage, and resolve incidents, escalating when necessary.* Support and administer Office 365 and college printing systems.* Troubleshoot hardware and software issues, ensuring timely resolution.* Assist with software deployment … and management (SCCM, Jamf Pro).* Cover the IT Service Desk and provide project support when required.* Maintain network patching and equipment moves to best practice standards. Requirements: * Minimum 4 years' hands-on ITsupport experience.* Strong skills in Windows 10, Office 365, PC hardware, IP telephony, and Smartboard support.* Excellent communication and customer service skills More ❯
Onsite ITSupportEngineer – Southwest London (12-Month Contract) Location: Onsite, Southwest London Duration: 12 months Hours: Mon–Fri, 8am–5pm Day Rate: £140 - £180 p/d DOE We are seeking an Onsite ITSupportEngineer to join a customer-facing team in Southwest London. This is a 12-month contract , Monday–Friday … 8am–5pm), with an immediate start. Key responsibilities: Provide 1st line ITsupport across a Microsoft environment. Troubleshoot and resolve issues with Windows 11, Active Directory, SharePoint, Teams, OneDrive, and Office applications . Manage file server permissions and assist with mobile device support (Samsung phones & tablets). Act as the first point of contact for support tickets, working efficiently within a small, fast-paced team. Requirements: Proven experience in ITsupport within Microsoft environments. Strong troubleshooting skills across desktop, mobile, and collaboration tools. Excellent communication and customer service skills. Ability to work independently and as part of a team. More ❯
