Solution Architect - IT Service Management
- Hiring Organisation
- Red Commerce
- Location
- London, United Kingdom
- Employment Type
- Contract, Work From Home
controls. Drive service stability, resilience, and continuous improvement initiatives. Required Experience Proven experience in Solution Architecture and IT Service Management environments. Strong knowledge of ITIL processes , including Incident, Problem, and Change Management. Experience supporting complex live production systems. Strong stakeholder management and communication skills. Ability to manage service risks … issues, and escalations. ITIL Certification (Foundation or higher). Desirable Experience working within multi-vendor environments. Knowledge of ServiceNow or similar ITSM platforms. ...