15 of 15 Contract ITSM Jobs in London

high profile consultancy who are seeking a Senior Business Analyst with Active SC (Security Clearance), to operate between business stakeholders, IT Service Management (ITSM), and technical delivery teams, translating complex requirements into ITIL aligned solutions and supporting successful legacy-to-cloud transformation initiatives. Key requirements: Proven experience as a Senior … systems to AWS Strong expertise in requirements gathering, documentation, and end to end process analysis. Hands-on experience working within mature IT Service Management (ITSM) environments. Good working knowledge of ITIL v3 or ITIL 4 processes, including incident, problem, change, service request, service design, and service transition. Excellent stakeholder management ...

service performance, availability and customer satisfaction What we're looking for Must-have: Demonstrable experience as an IT Service Delivery Manager Strong IT service management background (e.g. ITIL ) Experience working closely with product-led teams Proven ability to diagnose issues, identify root causes and implement preventative solutions Excellent stakeholder management ...

workplace technologies and platforms including Windows Server 2016/2019, Company Portal, ControlUp, Microsoft Defender for Endpoint and Microsoft Graph. Familiarity with ITIL and ITSM frameworks, including formal change and incident management processes. Experience with Azure Virtual Desktop (AVD), VDI and application virtualisation technologies. Experience supporting device provisioning and modern ...

Fusion, AWS, and legacy HR systems Define service boundaries, ownership, NFRs, SLIs/SLOs, and support models Align with ITIL v4, SIAM, and Digital ITSM standards Map dependencies across applications, integrations, suppliers, and failure modes Own Service Introduction, SAC, ORA, and Early Life Support Ensure tooling integration (ServiceNow, monitoring, observability ...

Succeed - Catalogue Migration Consultant Familiarity with REST APIs, web services, and integrating automation with third-party tools. Proficiency in any scripting languages. Experience in ITSM tools. If you feel you have the skills and experience needed for this role; please do apply now. By applying for this job and submitting ...

have been commissioned to identifya skilled SC Cleared ServiceNow Architect to support the design and optimisation of the ServiceNow platform, with a focus on ITSM, CMDB and CSDM for one of their government clients. Must be UK based. Fully Remote. Long Term contract -Excellent Day Rate DOE. Job Responsibilities/ ...

modules such as AR, Inventory, Asset Management, Project Costing. Understanding of financial processes, accounting concepts, and VAT (UK/EU). Experience working with ITSM/incident management platforms. Contractor Responsibilities Oversee day-to-day support and stability of PeopleSoft GL, ensuring any issues are identified and resolved promptly. Serve ...

networking, and storage. Experience with GitOps, Infrastructure as Code, CI/CD enablement, and platform automation. Familiarity with enterprise integrations (IAM, certificates, monitoring, logging, ITSM). Strong stakeholder management, communication, and incident leadership skills. Experience working in regulated or compliance-driven environments. Agile product management and backlog prioritization experience. Candidates ...

governance standards Essential Skills/Knowledge/Experience 5+ years of hands-on ServiceNow development experience Experience in at least one major ServiceNow module (ITSM, ITOM, HRSD, CSM, etc.) Experience with system integrations (REST, SOAP, APIs) Experience with data migration and transformation Understanding of CMDB and ServiceNow data model Experience ...

have been commissioned to identifya skilled SC Cleared ServiceNow Architect to support the design and optimisation of the ServiceNow platform, with a focus on ITSM, CMDB and CSDM for one of their government clients. Must be UK based. Fully Remote. Long Term contract -Excellent Day Rate DOE. Job Responsibilities/… optimisation Required Skills/Experience The ideal candidate will have the following: Proven experience working as a ServiceNow Architect Strong expertise in ServiceNow ITSM Deep understanding of CMDB design and governance Hands-on experience with CSDM implementation Strong experience in ServiceNow integrations and enterprise architecture especially multi-vendor ecosystems. Good ...

platform within a government environment. Responsibilities Develop and maintain CI/CD pipelines for ServiceNow Implement automation and DevOps best practices Support development across ITSM, CMDB, and CSDM Build integrations using APIs and scripting Collaborate with architects and stakeholders Ensure platform performance, stability, and scalability Requirements Active SC Clearance Strong … experience as a ServiceNow Engineer/Developer Experience with DevOps tools (CI/CD, Jenkins, Git, Azure DevOps) Knowledge of ITSM, CMDB, CSDM Strong scripting and integration experience If you're a skilled ServiceNow DevOps Engineer looking for a challenging, high-impact contract, this is the role for you . ...

Assignment: 03 Months Other Working Conditions UK working hours, on call for high priority incidents The Role ServiceNow Technical Architect Required Technical Skill Set ITSM, ITOM, CMDB, Discovery, ITAM Service Catalog, Request, Workflow, Flow Designer HRSD, Knowledge, Employee Center SLM, Major Incident, Problem, Change No of Requirements 1 Desired Experience … converting them to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation lifecycle for ServiceNow Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities, Project Management ...

within a government environment. Responsibilities Own end-to-end ServiceNow architecture and design Drive CMDB and CSDM strategy and maturity Define best practices across ITSM processes Engage with senior stakeholders and translate requirements Ensure platform scalability, governance, and performance Provide technical leadership across delivery teams Requirements Active SC Clearance Proven … experience as a ServiceNow Architect Deep expertise in: ITSM, CMDB, CSDM Strong understanding of ServiceNow architecture frameworks Experience in large-scale/government environments If this role aligns with your experience and you're SC Cleared, don't miss this opportunity to lead the architecture of a high-profile government ...

ServiceNow ITSM Architect Working in conjunction with the Customer's Toolset Manager and TSF Process Owners/stakeholders, the Supplier's Senior Platform Architect plays a crucial role in designing a robust, scalable, and efficient ServiceNow platform. ( b) Design and Architecture: Develop and maintain the overall architecture of the platform ...

burst analysis Optimise search and platform performance (workload rules, DMA, summary indexing, scheduling hygiene, concurrency tuning) Implement intelligent alerting and automated routing into ITSM and ChatOps platforms, including enrichment, suppression windows, and maintenance scheduling Govern data ingestion and security controls (RBAC, retention, PII handling, TLS, token governance, index and role … Solid security and compliance knowledge (TLS/mTLS, certificate/token hygiene, PII controls, auditability, role/index mapping) Automation and integration expertise across ITSM, ChatOps, webhooks, CMDB enrichment, and AIOps tooling ...