1 of 1 Contract Mobile Device Management Jobs in London

creation of merged documents, mailing lists, labels, hyperlinks, and fillable forms. Assist with the creation of spreadsheets and presentations. Adhere to incident management, change management and knowledge management processes and best practices. Ensure effective incident lifecycle management by carrying out comprehensive information gathering and documenting troubleshooting … where required. Ensure end users are kept up to date with progress on their incidents and requests using effective communication and keeping the Service Management System up to date. Must also track multiple similar incidents and be able to identify and initiate Major Incidents, communicating these to IT colleagues ...