1st and 2nd line support. Maintaining user accounts, permissions, and system documentation. User training and support. Troubleshooting issues with internal teams and external vendors. On-site technical support and preventative maintenance. System development support. Assisting with vendor management and service reviews. Required experience and skills: IT support or application support role experience. Understanding of ITSM practices (ITIL framework preferred More ❯
London Pay: £220.00 - £250.00 per day (depending on experience) Type: Ongoing contract An established AV integration company is seeking an experienced Freelance AV Service Engineer to support service, maintenance, and troubleshooting activities across a range of corporate clients. This freelance role offers regular work on a day-rate basis, attending client sites to diagnose, repair, and maintain high … AV systems in corporate environments. Key Responsibilities: Diagnosing and repairing faults across a range of AV systems, including displays, video conferencing systems, audio setups, and control systems Performing routine preventativemaintenance and system checks Completing service reports and communicating findings clearly to the service management team Providing remote support when required Liaising with clients professionally to minimise More ❯
cost, performance and response/fix times; Carry out repairs in accordance with the manufacturer's specifications and within the agreed Service Level Agreements (SLA's); Carry out Planned PreventativeMaintenance (PPM's) according to the agreed programme and PPM schedules; Carry out acceptance testing and commissioning of new, loan and trail equipment as per MHRA guidelines More ❯
