2 of 2 Contract Proactive Management Jobs in London

Linux. In addition some experience in the following - WebMethds, Informatica, Appworx, WebDB and Global scape Responsibilities will be :- Provide IT operational support for Incident Management, Change Management, RITMs and Problem Management only through ServiceNow/client approved ticketing platform. Partner with the client to update documentation using … relating to cases and/or applications in scope. Perform application and process improvement; documentation; performance tuning; and technical strategy investigation upon request. Problem Management: Track, record, and process recurring tickets. Report automation opportunities for manual support tasks to client leadership. Execution of the automation activity will be prioritized ...

tools such as Forward Networks and HPNA. Utilize monitoring and diagnostic tools (SevOne, Splunk, NetScout, Wireshark, NDC, HPNA, NNMI, OBM, IBM Watson, NSO) for proactive network management. Drive network automation initiatives using industry-standard tools and processes. Ensure adherence to security and resiliency standards across metro, long-haul ...