5 of 5 Contract Problem Management Jobs in London

provide a dedicated resource to contribute to their mission of innovating their business and creating a superior customer experience. We are therfore actively seeking a talented Identity and Access Management (IAM) Operations Engineer who will be responsible for the delivery of the core IAM products and services required to support the enterprise infrastructure and business line applications of our … client. In this role you will work as part of a global team that manages and supports the IAM services including Privileged Access Management, Single Sign-on/Multi-Factor Authentication, and Directory Services. You will collaborate and coordinate with other IT leaders, technologists and support staff to provide a secure, resilient, and quality experience to the global user … 5+ years Information Security experience, with hands on experiences in enterprise IAM platforms (e.g. CyberArk, Delinea, Okta, MS Entra SSO/MFA, MS Active Directory, MS Entra ID) Access Management: Single Sign-On, Multi-Factor Authentication, Federation (SAML, OIDC, OAuth) Privileged Access Management: Managing privileged accounts, session management, vaulting Directory Services: User/Group Management, Sites More ❯

IT Operations/Monitoring/Service Management Engineer We're looking for a skilled Service Management Engineer to join a growing team. In this role, you'll be at the heart of the IT monitoring and event management services, ensuring smooth operations, rapid incident response, and proactive service improvement. If you're passionate about technology, problem-solving, and delivering excellent service, this could be the role for you. What you'll be doing Acting as the first point of contact for event management queries and issues. Monitoring and triaging events, ensuring incidents are logged, categorised, and escalated correctly. Maintaining operational integrity of monitoring systems, including user access and software version control. Supporting proactive identification … . Experience with N-able N-sight RMM agent deployment and maintenance. Skilled in creating and managing operational checklists for system health. Solid understanding of IT processes and event management within ITSM frameworks. Desirable Familiarity with ITIL best practices (Event, Incident, and Problem Management). Experience in IT support or operations roles. About you Proactive, flexible, and More ❯

desktop environments, including application delivery and packaging (streaming, sequencing, isolation). Collaborate with project managers, architects, and infrastructure teams to deliver aligned, well-governed outcomes. Ensure adherence to change management and configuration control policies. Essential: Specialist knowledge of the Citrix product suite (Virtual Apps & Desktops, NetScaler). Hands-on experience with Ivanti User Workspace Manager . Proven track record … skills across hardware, security, and application domains. Excellent working knowledge of Windows 10/11 and associated application delivery methods. Experience working within structured IT frameworks (change, incident, and problem management). Beneficial: Experience with Microsoft FSLogix and Office 365 integration. ITIL Foundation certification. Senior Workspace Engineer Due to the volume of applications received for positions, it will More ❯

network and security solutions Configure, maintain and troubleshoot routers, switches, firewalls and load balancers Implement authorised infrastructure changes and participate in CABs Conduct root cause analysis and contribute to problem management Produce clear technical documentation, including SOWs and design artefacts Support internal projects and continuous improvement initiatives Provide on-call technical support when required Stay current with emerging … troubleshooting complex multi-site network issues Professional certifications such as CCNA/CCNP, CCSA or PCNSA preferred Familiarity with ITIL frameworks and multi-client service environments Excellent communication and problem-solving skills Experience with automation or scripting (Python, Ansible) advantageous Why join? Fully remote working (UK-based) Outside IR35 contract Opportunity to deliver critical network security projects across diverse More ❯

areas such as servers, end clients, cloud services, etc. Primary Responsibilities • Support the Project team with all technical activities within planned timeframes and ensuring that project governance is followed. • Management and troubleshooting of incidents relating to: o Active Directory including Group Policy o Windows Server environment o Telephony and related infrastructure including Contact Centre and Call Recording applications • Working … and infrastructure. Skills, Competencies & Personal Qualities • Strong Infrastructure and end user support skills and experience • Contribute with ideas and suggestions on continuous service improvement • Strong experience of incident and problem management including 3rd party service providers • ITIL V3 Foundation qualified • Must be able to work collaboratively with a range of colleagues both in the wider organisation, and with More ❯