2 of 2 Contract Problem Management Jobs in London

experience in configuring iSCSI targets for virtualized environments. - Knowledge and experience in Microsoft Server Technologies; Active Directory, Microsoft Exchange. - Knowledge of ITIL IT service management model; - Knowledge of Incident and Problem Management processes and experience in this area; - Ability to write technical documentation and user guides; - Ability … to communicate effectively orally and in writing. - Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; looks beyond the obvious and doesn't stop at the first answer - Customer Focus - Focuses on customer needs More ❯

report on application performance, ensuring they meet availability and capacity demands. Collaborate with Architecture and Engineering teams for solution planning, testing, and troubleshooting. Facilitate problem resolution throughout the information system life cycle and document root causes for future prevention. Provide on-call support Essential Skills Has managed Skype for … partners such as Microsoft, Cisco, Smarsh, Mattermost, Integrated Research, and Red Hat. Active Directory, SQL databases, and networking technologies. Linux servers and virtual platforms. Problem-solving skills with a knack for troubleshooting. Strong communication skills to effectively interface with key software and hardware partners. Desirable Skills ITIL principles and … incident, change, and problem management. Additional experience in telephony and networking ITIL Certification This is a full time role and requires you to only be on site 3 days a week and also provide on-call out of hours support. It is an excellent opportunity to join a fast More ❯