CRM Lead D365 - Customer Insights
- Hiring Organisation
- Robert Walters
- Location
- London, South East, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £500 - £550 per day
segments, behavioural clusters and look-a-like groups. Use customer insights and engagement data to drive journey optimisation and channel performance. Support retention and propensity modelling, translating outputs into actionable CRM programmes. Collaborate with marketing, data, engineering and operations to align CRM activity with business goals. Required Experience … communicate insights clearly to both technical and non-technical stakeholders. Desirable Experience integrating CRM with platforms like Twilio or similar APIs. Exposure to predictive modelling (e.g., churn/engagement propensity). Experience in complex or multi-data-source environments. Robert Walters Operations Limited is an employment business