6 of 6 Contract Service Analyst Jobs in London

Enterprise Service Manager/Business Analyst - Service Now - HR - 100k You must have experience of implementing ServiceNow to be considered. Please only apply if you have experience of implementing ServiceNow The Client Based in London my client are a prestigious professional services organisation boasting a workplace with … times in a row, the work environment attracts a seasoned professional who wants to be part of the best of breed. The Enterprise Service Management team is collaborating with business functions across the firm to leverage best practice, shared services and technology platforms. We are implementing ServiceNow ...

Main purpose of Service Operations Analyst The Technology Business Unit operates to Design, Deliver, Run and Maintain the technology solutions and services required for the Council to process business and deliver services to the residents of Lambeth. Service Operations Analyst All functions work collaboratively to deliver … effective end to end solutions and services. Service Operations Analyst This role works within the Run and Maintain function which is accountable for managing the day-to-day operation of technology solutions and services to maintain security, availability, and continuous improvement to enable effective business operations with high ...

Service Desk Analyst Location: London (Westminster) - 3 days on-site per week Contract: 3-month initial contract, with potential extension until March 2027 Clearance: SC or eligible Our Client, a reputable government department, is hiring for a Service Desk Analyst to support their busy IT team. … doing: * Providing first-line support for all client staff via phone, email, remote tools, and in person. * Logging, reviewing, and resolving incidents and service requests using ServiceNow. * Carrying out initial analysis and troubleshooting, escalating issues to desktop support when necessary. * Maintaining accurate documentation and support knowledge bases to improve ...

MainpurposeofServiceOperationsAnalyst TheTechnologyBusinessUnitoperatestoDesign,Deliver,RunandMaintainthetechnologysolutionsandservicesrequiredfortheCounciltoprocessbusinessanddeliverservicestotheresidentsofLambeth. ServiceOperationsAnalystAllfunctionsworkcollaborativelytodelivereffectiveendtoendsolutionsandservices. ServiceOperationsAnalystThisroleworkswithintheRunandMaintainfunctionwhichisaccountableformanagingtheday-to-dayoperationoftechnologysolutionsandservicestomaintainsecurity,availability,andcontinuousimprovementtoenableeffectivebusinessoperationswithhighlevelsofcustomersatisfaction. ServiceOperationsAnalystThisfunctionisalsorequiredtosupporttheDeliveryfunctionbyprovidingresourcestobuilddigitalandinformationtechnologysolutionsandservicesthatmeettheDesignrequirementsandforprovidingearlylifesupportfornewandchangingsolutionsandservicesacceptedintoliveoperation. 1.Responsibleforinitiatingandmonitoringactionstoinvestigateandresolveproblemsinsystems,processes,andservices.Assistswiththeimplementationofagreedremediesandpreventativemeasurestoassurecontinuityandavoiddisruptiontobusinessservicesensuringhighlevelofcustomersatisfaction. 12.Responsibleformonitoringservicecomponentcapacityandinitiatesactionstoresolveanyshortfallsaccordingtoagreedprocedurestoensurecontinuityofserviceandavoiddisruptiontobusinessservices. 3.Responsibleforensuresthattrackingandmonitoringofperformanceofservicedeliverythroughallchannels(human,digital,self-service,automated)iscarriedout,metricsandreportsarecreated,analysed,anddistributed,issuesareresolvedandidentifiedimprovementsaredeliveredthroughtheContinuousServiceImprovementPlan 4.ResponsibleforcontrollingITassets,includingbusinessandoperationalsoftwarelicencing,ensuringthatadministrationoftheacquisition,storage,distribution,movement,anddisposalofassetsiscarriedouttoreducecost,maintainsecurityandenablereuseandavoidingunnecessaryacquisition. 5.ResponsibleforworkingwithTechnologyAssuranceandOperationsteamstoimplementarrangementsfordisasterrecoveryanddocumentsrecoveryproceduresinordertoensurearapidrecoveryofbusinessservicesreducinganyadverseimpactonbusinessoperations. 6.Responsibleforassessing,analysing,developing,documenting,andcontrollingtheimplementationofchangesbasedonrequestsforchangetoensurecontinuityofoperationsandavoidanceofincidentsresultingfromITchangeinthebusinessenvironment. Totakeresponsibility,appropriatetothepostfortacklingracismandpromotinggoodrace,ethnicandcommunityrelations. 34PERSONSPECIFICATIONItisessentialthatinyourwrittensupportingstatementyougiveevidenceorexamplesofyourprovenexperienceineachoftheshort-listingcriteriamarkedApplication AbletodemonstrateaclearunderstandingandcapabilitytoworkwithinrelevantITrelatedstandardsincludingIITILV4,ISO/IEC38500 ...

Client Services Analyst - Payments Fully onsite Contract Length: 12 Months Location: Bromley, Greater London Are you an experienced Client Services Analyst with a passion for delivering exceptional client-facing solutions? Our client is seeking a skilled professional to join their team and play a crucial role ...

Product Analyst - 12-month Contract | London | Hybrid (3 days onsite) A leading Financial Services company is seeking a Product Analyst/Product Manager to support CDD, KYC, and customer onboarding capabilities within a SAFe/Agile delivery environment. Key Responsibilities Support CDD/KYC and onboarding products … SAFe delivery Work closely with compliance, operations, technology, and product stakeholders Support roadmapping and strategic product planning Required Experience Experience as a Product Analyst, Product Owner, or Product Manager Background in financial services , ideally payments, fintech, or banking Strong stakeholder management skills Experience working with compliance/operations teams ...