13 of 13 Contract Service Designer Jobs in London

Service Designer | Experience Design Team Some careers grow faster than others. Some roles have greater impact than others. Make a difference. If you’re looking for a role that will help you stand out and make a difference, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply … the new Experience Design Team (EXD), focused on designing and delivering the next-generation banking experience for all our customers. We’re seeking a highly capable, enthusiastic and experienced Service Designer to be an essential part of one of the most high-impact teams in our organisation. This is a unique opportunity to help shape and define the … of customers across the UK, from retail banking, to savings, wealth, and insurance. You will be part of an integrated strategic design capability, made up of insight-driven Proposition, Service, Behavioural, Product and Content design, tasked with driving exceptional experiences and better outcomes for customers. You will partner and collaborate closely with business, product, and engineering teams, elevate our More ❯

Role: Service Designer Location: London (Remote) Duration: 6 Months Day rate: £490 via Umbrella Are you a thoughtful, intuitive designer who brings care, clarity, and calm to complex service challenges? We're looking for a Service Designer with strong NHS experience to help shape kinder, more seamless journeys for patients and frontline teams. In … this role, you'll gently untangle service issues, understand needs in depth, and bring people together to reimagine how care could flow in a more supportive and human way. What you'll be doing Exploring current services to uncover pain points, unmet needs, and the root causes of service failures. Facilitating collaborative, creative workshops with clinical teams, operational … staff, and service users. Designing future-state journeys, concepts, and system improvements informed by research and lived experience. Developing prototypes-service rehearsals, walkthroughs, and low-fidelity wireframes-to bring ideas to life. Producing clear, elegant service blueprints, frameworks, and guidance to support delivery into live environments. What you'll bring Strong experience in service design, ideally More ❯

Role Title: Service Designer Duration: contract to run until 31/03/2026 Location: occasional to Bath/Corsham/London - once a month Rate: up to 460 p/d Umbrella inside IR35 Clearance required: Active SC Clearance is mandatory . MOD SC is heavily desired, alternatively you can have active SC from another government agency. … Role purpose/summary Service designer to play a crucial role in shaping the overall experience of the CPA service from start to finish. Map out the entire journey a user takes to complete a goal, ensuring a seamless experience across all touchpoints Conduct extensive research to understand user behaviours, needs, and pain points. Help in creating … services that are user-centric and effective Work closely with various stakeholders, including snr product managers to ensure the service aligns with both user needs and business goals Contribute to the strategic planning of service delivery, ensuring that the service aligns with acoe's objectives oversee the implementation of service designs and continuously evaluate their effectiveness More ❯

Role Title: Service Designer Duration: contract to run until 31/03/2026 Location: occasional to Bath/Corsham/London - once a month Rate: up to £460 p/d Umbrella inside IR35 Clearance required: Active SC Clearance is mandatory . MOD SC is heavily desired, alternatively you can have active SC from another government agency. … Role purpose/summary Service designer to play a crucial role in shaping the overall experience of the CPA service from start to finish. Map out the entire journey a user takes to complete a goal, ensuring a seamless experience across all touchpoints Conduct extensive research to understand user behaviours, needs, and pain points. Help in creating … services that are user-centric and effective Work closely with various stakeholders, including snr product managers to ensure the service aligns with both user needs and business goals Contribute to the strategic planning of service delivery, ensuring that the service aligns with acoe's objectives oversee the implementation of service designs and continuously evaluate their effectiveness More ❯

the best approach to co-designing a shared digital care record that enables seamless access to patient and citizen information across care settings. We are seeking an experienced Senior Service Designer to play a pivotal role in this formative stage. Key Responsibilities Management, Leadership & Training Act as an expert and advocate for service design best practice. Coach … and support teams; promote continuous learning. Facilitate collaboration, resolve team issues, and foster a positive working environment. Advise and coordinate staff, delivering training where required. Planning & Design Lead complex service design activities, introducing and embedding new ways of working. Design services and components that meet organisational objectives and user needs. Prioritise user stories, assess design options, and manage associated … stakeholder expectations, resolve conflicts, and maintain strong relationships. Facilitate collaboration and represent user needs throughout the organisation. Provide constructive feedback and champion a user-centred approach. Digital & Information Recommend service design and prototyping tools; adapt to new technologies. Use prototyping techniques and basic HTML where required. Finance & Assets Ensure safe use of equipment and deliver value for money. Support More ❯

the best approach to co-designing a shared digital care record that enables seamless access to patient and citizen information across care settings. We are seeking an experienced Senior Service Designer to play a pivotal role in this formative stage. Key Responsibilities Management, Leadership & Training Act as an expert and advocate for service design best practice. Coach … and support teams; promote continuous learning. Facilitate collaboration, resolve team issues, and foster a positive working environment. Advise and coordinate staff, delivering training where required. Planning & Design Lead complex service design activities, introducing and embedding new ways of working. Design services and components that meet organisational objectives and user needs. Prioritise user stories, assess design options, and manage associated … stakeholder expectations, resolve conflicts, and maintain strong relationships. Facilitate collaboration and represent user needs throughout the organisation. Provide constructive feedback and champion a user-centred approach. Digital & Information Recommend service design and prototyping tools; adapt to new technologies. Use prototyping techniques and basic HTML where required. Finance & Assets Ensure safe use of equipment and deliver value for money. Support More ❯

Lead/Senior Digital Service Designer - INSIDE IR35 - REMOTE Our client, a leading professional services company, to join the team on a contract basis in a remote role. (Some ad hoc travel to client sites for workshops etc) Role: Committed service designer with a proven track record, preferably working within local or central government or experience More ❯

Location : Fully remote Day Rate : £425p/d - Inside IR35 Duration : 3 months (scope for extension) About the Role We're looking for a skilled Service Designer to help shape public services that are user-focused, inclusive, and effective. Working at SFIA Level 4/5 , you'll be a part of design activities within multidisciplinary teams, using … evidence and empathy to improve service experiences. Key Responsibilities Design and improve end-to-end service journeys using user research and design tools. Create service blueprints, journey maps, and prototypes. Facilitate workshops and engage stakeholders across departments. Ensure services meet accessibility and GDS standards. Work independently within a defined framework, contributing to agile delivery. Skills and Experience … Experience in service design, ideally in the public sector. Strong communication and stakeholder engagement skills. Proficiency with tools like jira, gitlab, or similar. Understanding of user-centred design and agile methodologies. Desirable Familiarity with GDS standards and service assessments. Experience designing for diverse and vulnerable user groups. Why Join Us? Make a real impact on public services. Enjoy More ❯

Location : Fully remote Day Rate : £425p/d - Inside IR35 Duration : 3 months (scope for extension) About the Role We're looking for a skilled Service Designer to help shape public services that are user-focused, inclusive, and effective. Working at SFIA Level 4/5 , you'll be a part of design activities within multidisciplinary teams, using … evidence and empathy to improve service experiences. Key Responsibilities Design and improve end-to-end service journeys using user research and design tools. Create service blueprints, journey maps, and prototypes. Facilitate workshops and engage stakeholders across departments. Ensure services meet accessibility and GDS standards. Work independently within a defined framework, contributing to agile delivery. Skills and Experience … Experience in service design, ideally in the public sector. Strong communication and stakeholder engagement skills. Proficiency with tools like jira, gitlab, or similar. Understanding of user-centred design and agile methodologies. Desirable Familiarity with GDS standards and service assessments. Experience designing for diverse and vulnerable user groups. Why Join Us? Make a real impact on public services. Enjoy More ❯

I am working with a consultancy feeding intot he public sector who need a Service Designer to join a 3 month project.Outside IR35Fully remoteEnd date - 31st March 2026£300 per day- GDS experience- Service design More ❯

I am working with a consultancy feeding intot he public sector who need a Service Designer to join a 3 month project. Outside IR35 Fully remote End date - 31st March 2026 £300 per day - GDS experience - Service design More ❯

I am currently working with a consultancy feeding into a public sector client looking for SC cleared Service Designers. Active SC clearanceInside IR35£400- 450 per dayFully remote6 month contractImmediate start More ❯

I am currently working with a consultancy feeding into a public sector client looking for SC cleared Service Designers. Active SC clearance Inside IR35 £(Apply online only) per day Fully remote 6 month contract Immediate start More ❯