1 to 25 of 40 Contract ServiceNow Jobs in London

ServiceNow Administrator Platform Refresh Project SC Clearance Required Were seeking an experienced ServiceNow Administrator to support and deliver a major ServiceNow platform refresh project. This is a hands-on technical role, working closely with internal stakeholders and external partners to ensure a smooth, secure, and efficient refresh of the ServiceNow environment. You will play a key role in preparing, executing … and validating the platform upgrade, as well as implementing post-refresh optimizations and ensuring minimal disruption to business operations. Key Responsibilities Administer and maintain the ServiceNow platform during the refresh and upgrade cycle. Plan, coordinate, and execute the ServiceNow instance upgrade, ensuring compliance with best practices and governance standards. Manage clone, backup, and restore activities in preparation for the refresh. … processes and communicate upgrade timelines. Implement configuration and performance improvements post-refresh. Ensure security, access controls, and compliance remain intact throughout the project. Skills & Experience Proven experience as a ServiceNow Administrator (24+ years ideally). Strong understanding of ServiceNow upgrade/refresh processes. Experience with ITSM, ITOM, CMDB, and custom applications within ServiceNow. Familiarity with ServiceNow clone management and instance More ❯

ServiceNow Administrator – Platform Refresh Project – SC Clearance Required We’re seeking an experienced ServiceNow Administrator to support and deliver a major ServiceNow platform refresh project. This is a hands-on technical role, working closely with internal stakeholders and external partners to ensure a smooth, secure, and efficient refresh of the ServiceNow environment. You will play a key role in preparing … executing, and validating the platform upgrade, as well as implementing post-refresh optimizations and ensuring minimal disruption to business operations. Key Responsibilities Administer and maintain the ServiceNow platform during the refresh and upgrade cycle. Plan, coordinate, and execute the ServiceNow instance upgrade, ensuring compliance with best practices and governance standards. Manage clone, backup, and restore activities in preparation for the … processes and communicate upgrade timelines. Implement configuration and performance improvements post-refresh. Ensure security, access controls, and compliance remain intact throughout the project. Skills & Experience Proven experience as a ServiceNow Administrator (2–4+ years ideally). Strong understanding of ServiceNow upgrade/refresh processes. Experience with ITSM, ITOM, CMDB, and custom applications within ServiceNow. Familiarity with ServiceNow clone management and More ❯

ServiceNow Administrator – Platform Refresh Project – SC Clearance Required We’re seeking an experienced ServiceNow Administrator to support and deliver a major ServiceNow platform refresh project. This is a hands-on technical role, working closely with internal stakeholders and external partners to ensure a smooth, secure, and efficient refresh of the ServiceNow environment. You will play a key role in preparing … executing, and validating the platform upgrade, as well as implementing post-refresh optimizations and ensuring minimal disruption to business operations. Key Responsibilities Administer and maintain the ServiceNow platform during the refresh and upgrade cycle. Plan, coordinate, and execute the ServiceNow instance upgrade, ensuring compliance with best practices and governance standards. Manage clone, backup, and restore activities in preparation for the … processes and communicate upgrade timelines. Implement configuration and performance improvements post-refresh. Ensure security, access controls, and compliance remain intact throughout the project. Skills & Experience Proven experience as a ServiceNow Administrator (2–4+ years ideally). Strong understanding of ServiceNow upgrade/refresh processes. Experience with ITSM, ITOM, CMDB, and custom applications within ServiceNow. Familiarity with ServiceNow clone management and More ❯

Hands-on exposure to OS deployment, upgrades, and/or device refresh projects. Good understanding of Microsoft 365, Active Directory, and general device troubleshooting. Experience using ITSM ticketing tools (ServiceNow desirable). Strong customer service, communication, and organisational skills. Able to work independently and produce supporting user documentation. Desirable: Previous experience supporting device rollout or upgrade programmes. Knowledge of Intune More ❯

ServiceNow SME/Implementation Specialist Role: ServiceNow Implementation Specialist/SME Rate: £450 per day (Outside IR35) Location: Remote (UK-based candidates) Duration: 6 months Overview: We're seeking an experienced ServiceNow SME to lead and support the implementation and integration of ServiceNow across enterprise IT environments. The ideal candidate will have hands-on expertise configuring ServiceNow modules and integrating … the platform with existing IT systems and tools. Key Responsibilities: Lead ServiceNow implementation and configuration projects Integrate ServiceNow with core IT systems and external applications Define and deliver best practice solutions aligned with ITIL processes Collaborate with internal stakeholders to optimise workflows and automation Provide technical guidance and SME-level support throughout the project lifecycle Key Skills & Experience: Proven experience … as a ServiceNow Implementation Specialist/SME Strong understanding of ServiceNow modules (e.g. ITSM, ITOM, CMDB, etc.) Hands-on experience with ServiceNow integrations (REST/SOAP APIs, MID Servers, or similar) Solid grasp of ITIL processes and service management principles Excellent stakeholder engagement and documentation skills Reasonable Adjustments: Respect and equality are core values to us. We are proud of More ❯

Outlook (for meeting management & scheduling), SharePoint, OneDrive,Miro/MURAL Reporting & Analytics: Power BI, Tableau, advanced Excel; strong ability to produce quarterly, annual, and executive- level reports. Governance & Compliance: ServiceNow, Archer GRC, or similar platforms Strong report-writing and presentation skills, with attention to detail and executive-level clarity Strong analytical and problem-solving abilities Business level fluency in English More ❯

About the Role: We are seeking an experienced ServiceNow Architect to join a dynamic team on a 6-month contract. The role sits inside IR35 , with the client managing payroll and covering employer National Insurance contributions. The successful candidate will design, implement, and optimise ServiceNow solutions to meet business needs while ensuring alignment with strategic objectives and regulatory requirements. Key … Responsibilities: Lead the architecture, design, and implementation of ServiceNow modules across the enterprise. Design and govern the technical architecture for Change Management and CMDB in ServiceNow, ensuring integration, scalability, and alignment with platform best practices. Define solution architecture, including workflows, integrations, and system enhancements. Collaborate with stakeholders to gather requirements and translate them into scalable ServiceNow solutions. Ensure best practices … governance, and compliance within the ServiceNow environment. Provide technical guidance and mentorship to ServiceNow developers and administrators. Support upgrades, performance tuning, and troubleshooting within the platform. Essential Skills & Experience: Proven experience as a ServiceNow Architect, with hands-on experience in multiple ServiceNow modules. Strong understanding of ServiceNow architecture, integrations, and data management. Experience in design and delivery of enterprise-level More ❯

senior stakeholders. Support consistent ITSM processes across multiple business units. About You: Proven experience in IT transformation, centralisation, or shared service programmes. Hands-on with ITSM platforms is essential (ServiceNow, Freshservice, or similar). Strong skills in process mapping, business case development, and cost-benefit analysis. Comfortable in hybrid Agile/Waterfall environments; able to write user stories and acceptance More ❯

of Windows 10/11, Office 365, Active Directory, and basic networking principles (DNS, DHCP, TCP/IP).* Familiarity with remote support tools and ticketing systems such as ServiceNow or Jira.* Excellent communication and interpersonal skills with a customer-focused mindset.* Ability to prioritise tasks effectively and work both independently and collaboratively within a team. Company * Professional services organisation More ❯

as a Business Analyst, ideally within cybersecurity, IAM, or a regulated IT environment. Strong understanding of Identity and Access Management concepts, including access provisioning/deprovisioning, RBAC, JML processes, ServiceNow integration, and security standards (e.g. SAML, OAuth). Hands-on experience onboarding applications into IAM platforms and implementing process improvements. Strong analytical and problem-solving skills with the ability to More ❯

Greetings! We are hiringServiceNow UK position in London, UK Location: London Band: C1 6 Months Role Overview: We are seeking a highly experienced and visionary ServiceNow Architect with deep expertise in Source-to-Pay (S2P) and Sales & Order Management (SOM) modules. The ideal candidate will lead the architectural design and strategic implementation of scalable, enterprise-grade solutions on the ServiceNow … platform, enabling streamlined procurement, supplier lifecycle, and order management processes. Key Responsibilities: Define and own the end-to-end architecture for ServiceNow solutions across S2P (SLP, SPO, APO) and SOM (Product Catalog, CPQ, Order Management) modules. Lead technical design sessions, establish architectural standards, and ensure alignment with enterprise IT strategy. Guide development teams in building robust workflows, integrations, and custom … to translate business needs into scalable technical solutions. Architect integrations with ERP, CRM, and third-party systems (e.g., SAP, Ariba, Salesforce) ensuring data consistency and performance. Ensure adherence to ServiceNow best practices in architecture, security, performance, and maintainability. Provide technical leadership in Agile ceremonies, sprint planning, and solution reviews. Mentor developers and contribute to capability building within the ServiceNow practice. More ❯

DLP policies. Maintain security posture using Secure Score and Compliance Manager • Zero Trust Network: Contribute to AD and security-related configurations supporting Zero Trust principles and related BAU work. • ServiceNow Ticketing: Handle incidents, service requests, and mini projects. BAU typically accounts 40% of workload. • PowerShell Scripting: Automate routine tasks and configurations across O365 services • Policy Development: Support creation and enforcement More ❯

platforms such as Azure Data Factory, AWS Data Pipeline, Glue, Lambda, Databricks, and Apache Spark. Support the integration of transformed data into visualisation and analytical platforms , including Power BI, ServiceNow, and Amazon QuickSight. Ensure compliance with data governance, security, and privacy standards across all pipelines and processes. Produce clear documentation of data architecture, pipelines, and operational processes to support knowledge More ❯

across London/satellite sites. Flexibility to work any shift within 07:00-19:00 . Nice to have Apple Business Manager/Intune/SCCM exposure. ITSM tools (ServiceNow/Remedy). Vendor accreditations (HP/Dell/Lenovo). Apply Please reply with: CV (Word/PDF) Clearance status (SC/DV + dates) Availability/notice and More ❯

turning raw data into actionable insights that help solve real business problems and improve operational efficiency within Government. Key reponsibilities: Build cross-correlated dashboards in Power BI, Excel, or ServiceNow Deliver weekly and ad-hoc insight reports with clear, actionable recommendations Clean and analyse complex datasets, identifying gaps and opportunities for enrichment Highlight and help resolve data quality issues across More ❯

on behalf of internal clients; Deliver a high quality, responsive support service with guidance at users’ desks; Manage and update incidents, problems and changes in the service desk system (ServiceNow); Research, diagnose and troubleshoot a wide range of hardware and software issues; Imaging and setup of new PCs hardware and installation of authorised desktop applications as part of the new More ❯

About the Role: We are seeking an experienced ServiceNow Architect to join a dynamic team on a 6-month contract. The role sits inside IR35 , with the client managing payroll and covering employer National Insurance contributions. The successful candidate will design, implement, and optimise ServiceNow solutions to meet business needs while ensuring alignment with strategic objectives and regulatory requirements. Key … Responsibilities: Lead the architecture, design, and implementation of ServiceNow modules across the enterprise. Define solution architecture, including workflows, integrations, and system enhancements. Collaborate with stakeholders to gather requirements and translate them into scalable ServiceNow solutions. Ensure best practices, governance, and compliance within the ServiceNow environment. Provide technical guidance and mentorship to ServiceNow developers and administrators. Support upgrades, performance tuning, and … troubleshooting within the platform. Essential Skills & Experience: Proven experience as a ServiceNow Architect, with hands-on experience in multiple ServiceNow modules. Strong understanding of ServiceNow architecture, integrations, and data management. Experience in design and delivery of enterprise-level ServiceNow solutions. Excellent communication skills and ability to engage with stakeholders at all levels. Experience in financial services or regulated environments is More ❯

on experience with GenAI - LLMOps , Azure Cognitive Services , Azure Functions , and Logic Apps . Development: Minimum 4+ years IT Development, strong Python , SQL , and Agile experience. Tooling: Familiarity with ServiceNow Orchestrator and Git/JIRA . This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of More ❯

on experience with GenAI - LLMOps , Azure Cognitive Services , Azure Functions , and Logic Apps . Development: Minimum 4+ years IT Development, strong Python , SQL , and Agile experience. Tooling: Familiarity with ServiceNow Orchestrator and Git/JIRA . This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of More ❯

is taken to resolve issues. Provide both onsite and remote support for AV and specialized applications like Reuters, ensuring minimal executive downtime. Proactively resolve issues using tools such as ServiceNow, GenAI bots, and predictive diagnostics. Be able to provide a white glove concierge service to all executive users. Deliver tailored, empathetic support based on executive user needs. Provide information on More ❯

Mainframe System Automation software administration. Desirable Skills Familiarity with: BMC AMI Ops Automation and Control-M Output Management I-Dash for CA7 administration SAS, REST APIs, and Windows Server ServiceNow and ITIL processes Agile methodologies Basic web coding and file transfer protocols Splunk dashboards and alerts Interested? Apply now for immediate consideration More ❯

Location: London Drives adoption of IT Service Continuity Management processes. Manages communications, training and engagement to ensure continuity plans, recovery procedures and service resilience practices are understood and embedded. ServiceNow back ground experience needed CSA certified - good to have More ❯

also leading to the implementation of advanced workflows, automations, and integrations that deliver measurable value for clients. Freshworks certifications (Developer, Specialist, or equivalent) would be advantageous, as would previous ServiceNow and/or Halo experience. More ❯

Role: ServiceNow Technical Lead Job Type: Contract (Inside IR35) Location: Remote Client: Genpact About the Role We’re looking for a ServiceNow Technical Lead to design, build, and deliver scalable enterprise solutions. You’ll lead a team of developers, drive platform architecture, and ensure best practices across multiple ServiceNow modules. Key Responsibilities Lead end-to-end ServiceNow solution design and More ❯

Overview: A leading consultancy is seeking a ServiceNow Solution Architect to join a high-profile client account within the UK public sector. This role offers the opportunity to work closely with the client's internal ServiceNow team, contributing to strategic decisions and platform enhancements. Key Responsibilities: Lead the design and delivery of ServiceNow solutions, translating business requirements into scalable, high … high-level design documentation and solution architecture artefacts. Act as a senior escalation point for development blockers and platform-related issues. Identify and log continuous improvement opportunities across the ServiceNow platform. Support platform health management and contribute to technical triage during major incidents. Collaborate with cross-functional teams to ensure alignment with business goals and technical feasibility. Required Skills & Experience … Proven experience as a ServiceNow Solution Architect or Senior Developer. Deep expertise in ServiceNow platform capabilities, architecture, and best practices. Strong stakeholder engagement and communication skills. Experience in technical governance and mentoring development teams. Ability to work independently and lead technical discussions with both business and IT stakeholders. We are happy to provide application and/or accessibility support, please More ❯