1 of 1 DemandTrendContract Support Manager Jobs in London

Job Title: Production Support/Service Manager Location: Manchester Ideally but will consider Edinburgh| Global Banking Client Employment Type: Contract C9 level About the Role: We are seeking a highly skilled and proactive Production Support/Service Manager to oversee critical banking platforms across Payments and Franchise domains. This role is pivotal in ensuring operational excellence … security compliance, and seamless incident and change management across complex, high-volume systems. Key Responsibilities: 3rd level expertise , providing strategic oversight and hands-on support across two major platforms: Payments and Franchises . Lead incident management and problem resolution , collaborating closely with DevOps and Engineering teams. Drive change management processes, ensuring minimal disruption and maximum efficiency. Champion security best … Enforce and evolve technical standards and operational best practices across platforms. Maintain strong governance and reporting across service performance and risk areas. Technical Skills & Experience: Proven experience in production support , service management , or platform operations within financial services. Strong understanding of Kafka , AWS , and Stream Sets Solid grasp of security principles , vulnerability management , and compliance frameworks . Experience working More ❯