South East London, London, United Kingdom Hybrid / WFH Options
Royal British Legion
We have an opportunity for a Service Desk TeamLeader to join us on a 6 Months Fixed Term basis and manage our fantastic team of Support Analysts. You will be responsible for leading the day-to-day operations of the IT Service Desk, ensuring the delivery of outstanding technical support to our internal staff … and volunteers. You will manage a team of skilled Analysts, drive continuous improvement, and champion customer satisfaction throughout all service interactions. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Reporting to the Service Delivery Manager More ❯
As a Hardware TeamLeader, you will lead a team of highly skilled and experienced hardware engineers responsible for the support to our production programs within products such as Helmet Mounted & Head-Up Displays, Mission Computers, Flight Controls, Active Inceptors and other associated safety critical technology Core Duties Managerial and technical leadership of an electronics … design team Work package management; cost, schedule, risk & opportunities Ensuring the engineering team is supporting the production program demand Providing technical governance and ensuring adherence to company processes Leading cost & performance trade-offs Essential Able to demonstrate high performance and achievement in leadership and management of engineering teams through a full product development lifecycle Proven experience …/knowledge of cost and planning management tools Proven experience of optimising solutions and minimising impacts from dependencies Experience of design and identifying improvements to working practices and team skill development Proven understanding of product design and work package control Root cause and target areas of improvement , focusing on failure reduction and MDBF Knowledge of supporting a production More ❯
As a Hardware TeamLeader, you will lead a team of highly skilled and experienced hardware engineers responsible for the support to our production programs within products such as Helmet Mounted & Head-Up Displays, Mission Computers, Flight Controls, Active Inceptors and other associated safety critical technology Core Duties Managerial and technical leadership of an electronics … design team Work pack click apply for full job details More ❯
