4 of 4 Contract Usability Testing Jobs in London

create products that truly meet user needs. The Role: Lead and deliver end-to-end user research across multiple initiatives Plan, conduct, and analyse usability testing (moderated and unmoderated) as well as other qualitative and quantitative research methods Collaborate closely with designers, product teams, and stakeholders to ensure … impact What Theyre Looking For: Proven experience in a design-led environment, working closely with cross-functional teams Strong expertise in user research methodologies, usability testing, and analysis Excellent storytelling and communication skills, able to convey complex insights clearly Ability to influence design and business decisions at multiple ...

research questions and select the most effective research approach Work closely with product, design, CX, data, and stakeholders to inform decision-making Conduct interviews, usability testing, concept testing, and journey research Synthesise insights and translate findings into clear, practical recommendations Support product discovery, design iteration, and journey ...

experience as a User Researcher within GDS or UK public sector projects Strong knowledge of the GDS Service Standard and service assessments Experience running usability testing, interviews, surveys, and workshops Ability to communicate insights clearly to varied audiences Experience working in agile, multidisciplinary teams Responsibilities: Plan and conduct ...

business pain points Building and refining product backlogs in Jira Working within Agile Scrum ceremonies (and deputising for the Project Manager when required) Supporting usability testing, QA collaboration and release cycles Producing and maintaining high-quality documentation in Confluence Championing user-centric design and innovative thinking Essential Experience ...