25 of 25 Contract User Research Jobs in London

Senior User Researcher/Lead User Researcher/User Researcher/User Research Manager £450/day (Inside IR35) - Umbrella engagement Remote/London - once a month We are seeking an experienced Senior User Researcher to support a Central Government department on key digital … service initiatives. This predominantly remote role, with occasional travel to London offices, focuses on complex user research delivered to Government Digital Service (GDS) standards using the GOV.UK Design System. The Role Joining an a govnerment client with multiple in flight projects we're looking for a number ...

Senior User Researcher - NHS - Remote - £560/day (Inside IR35) - 6-Month Contract We are seeking an experienced Senior User Researcher to lead and align user research activities across multiple NHS teams. This fully remote , 6-month contract role focuses on ensuring user-centred, evidence … based approaches inform the design and delivery of services. The Role As a lead practitioner, you will ensure teams embed good user research practice , deliver actionable insights, and maintain high standards of research quality. You will guide strategy, influence stakeholders, and support teams to make evidence-based ...

Cleared User Researcher (Mid-Senior) - Central Government (Contract) Duration: ASAP start for an initial 6 months Rate: £540 per day (Inside IR35) Location: Remote working with occasional onsite attendance Clearance: UKSV SC (active) We are seeking a mid-senior level SC Cleared User Researcher to support … Government department on a complex digital delivery programme. This Inside IR35 role requires an experienced researcher who can independently plan and deliver high-quality research while influencing product and service decisions. The Role You will lead and deliver user research across one or more services, ensuring user ...

Cleared User Researcher 6 Months Remote with rare travel to site in London £585 per day (Inside IR35) ***Please note - The selected candidate MUST HAVE ACTIVE SC CLEARANCE and be a Sole British National*** Key Responsibilities: Conduct generative user research to gather insights about user needs … behaviours. Conduct evaluative user research to assess the success of design decisions Create engaging narratives and stories based on research findings to communicate insights effectively. Helping to develop user research as a discipline, advocating for best practice and articulating the benefit to stakeholders and colleagues ...

User Researcher Up to £570 Per Day 6 Month Contract Active SC clearance required We are partnering with a leading technology organisation delivering user-focused digital products and are seeking an experienced User Researcher to join their team. This is a hands-on role where research directly informs design and business decisions, helping to create products that truly meet user needs. The Role: Lead and deliver end-to-end user research across multiple initiatives Plan, conduct, and analyse usability testing (moderated and unmoderated) as well as other qualitative and quantitative research ...

Role: User Researcher Rate: £450 p/d (Via Umbrella) Location: Fully Remote Duration: 1-6 months We are looking for a User Researcher with strong Government Digital Service (GDS) experience to help design and improve user-centred digital services. You will work closely with multidisciplinary teams … ensure services meet user needs and comply with GDS standards. Essential Skills & Experience Proven experience as a User Researcher within GDS or UK public sector projects Strong knowledge of the GDS Service Standard and service assessments Experience running usability testing, interviews, surveys, and workshops Ability to communicate insights ...

programme teams to design and implement a global service portfolio framework. Lead end-to-end service design across multiple channels to ensure alignment with user needs and business objectives. Develop service blueprints, journey maps, personas, and interaction models to optimise service delivery. Facilitate co-design workshops to define detailed … service processes, including process mapping, handoffs, and SLAs aligned to the operating model. Conduct user research, prototyping, and usability testing to validate service concepts and ensure accessibility and effectiveness. Propose alternative service delivery models to maximise value and efficiency. Establish and maintain service design principles and standards ...

Senior User Researcher/Lead User Researcher/User Researcher/User Research Manager £450/day (Inside IR35) - Umbrella engagement Remote/London - once a month We are seeking an experienced Senior User Researcher to support a Central Government department on key digital ...

Role: Senior User Researcher Rate: £550 - £575 p/d (Via Umbrella) Location: Remote (1-2 days a week Canary Wharf) Duration: End of November 2026 We are looking for highly capable Senior User Researcher to lead user-centred research across complex digital services. This role … Technical & Delivery Expectations: * Experience working in Agile, product-focused delivery environments You will collaborate closely with multidisciplinary teams, contribute to sprint ceremonies, and ensure user insights directly shape product and service decisions. * Alignment with DDaT Senior User Researcher standards You will lead research activities, guide teams ...

Senior User Researcher - NHS - Remote - £560/day (Inside IR35) - 6-Month Contract We are seeking an experienced Senior User Researcher to lead and align user research activities across multiple NHS teams. This fully remote , 6-month contract role focuses on ensuring user-centred, evidence ...

experienced UX/UI Designer to join a multidisciplinary team. The Role: Design and wireframe screens for a Salesforce-based SaaS platform Support user research and usability testing activities Collaborate closely with product, research and engineering teams Translate complex requirements into intuitive user experiences What Theyre ...

active) We are seeking a M id-Senior Level SC Cleared Service Designer to support a UK Central Government department on a complex, user-centred digital transformation programme. This Inside IR35 engagement requires a practitioner who can operate with minimal supervision, lead service design activity, and influence stakeholders across … delivery teams. The Role You will take ownership of service design activity across one or more services, shaping end-to-end experiences that meet user needs, business objectives, and government standards. The role sits at mid-senior level, requiring confidence working autonomously while guiding teams through service design best ...

delivery of high-quality digital services within the Public Sector for a leading digital transformation organisation. You will play a key role in shaping user-centred, accessible and inclusive services aligned with Government Digital Service (GDS) standards. Working within multidisciplinary teams, you will lead interaction design activities, contribute … service strategy, and mentor other designers while ensuring solutions meet both user needs and technical constraints. Key Skills & Experience Proven experience delivering interaction design within the UK Public Sector and GDS environments Strong advocacy for user-centred and inclusive design principles Ability to coach and mentor designers, providing ...

worked in government environments and is confident operating within GDS standards. The Role You will play a key role in designing clear, accessible, and user-centred interactions for public services. Working within multidisciplinary teams, you will help shape intuitive digital services that meet user needs while aligning with … government standards and policy requirements. Key responsibilities include: Designing and iterating user journeys, task flows, and interaction patterns for digital services within a large UK government organisation Applying interaction design principles across complex, multi-channel services Creating wireframes, prototypes, and interaction models aligned with the GOV.UK Design System Collaborating ...

government environments and is confident operating within GDS standards . The Role You will play a key role in creating clear, accessible, and user-centred content for public services. Working within multidisciplinary teams, you will help ensure content meets user needs while aligning with government standards and policy … design principles across complex, multi-channel services Writing clear, concise, and accessible content in line with the GOV.UK style guide Collaborating with product managers, user researchers, service designers, and developers Using evidence, user research, and data to inform content decisions Ensuring content meets GDS standards, accessibility requirements ...

design system, and service assessment requirements. Ability to create clear, concise, accessible content for complex services. Experience working in agile, multidisciplinary teams. Understanding of user research methods and how to apply insights to content. Ability to explain content decisions to stakeholders and defend them with evidence. Desirable Experience ...

navigating their financial world. You'll collaborate closely with designers, product managers, researchers and engineers, ensuring content is clear, accessible and grounded in genuine user needs. What You'll Be Doing Turning complex financial concepts into clear, plain English Applying user research and insight to shape meaningful ...

their London, Cardiff or Glasgow Offices Requirements Professional experience in interaction design at Lead level Professional experience of working with Service Design, Content Design & User Research Experience using the GDS Design System and the ability to prototype using the GDC prototyping kit (lead criteria) Experience working ...

their London, Cardiff or Glasgow Offices Requirements Professional experience in interaction design at Lead level Professional experience of working with Service Design, Content Design & User Research Experience using the GDS Design System and the ability to prototype using the GDC prototyping kit (lead criteria) Experience working ...

their London, Cardiff or Glasgow Offices Requirements Professional experience in service design (lead criteria) Professional experience of working with Interaction Design, Content Design and User Research (lead criteria) Demonstrable experience designing systems for use across multiple services, and identifying the simplest of a variety of approaches Ability ...

work, contribute to strategic decision-making, and collaborate effectively within multidisciplinary agile teams. The Role You will be responsible for designing intuitive, accessible, and user-centred interactions across one or more digital services. Working closely with user researchers, service designers, developers, and product managers, you will help shape … solutions that meet user needs and align with GDS standards. Key responsibilities include: Designing user-centred interactions across complex digital services Producing wireframes, prototypes, and interaction flows at varying levels of fidelity Applying GDS standards, design patterns, and accessibility best practice (WCAG) Collaborating with user researchers ...

Role: Senior User Researcher Rate: £550 - £575 p/d (Via Umbrella) Location: Remote (1-2 days a week Canary Wharf) Duration: End of November 2026 We are looking for highly capable Senior User Researcher to lead user-centred research across complex digital services. This role ...

they MUST HAVE active SC Clearance be a sole British National*** Key Responsibilities: Wireframing and designing of screens for a Salesforce based platform Supporting user researcher with usability testing activities Working in a multidisciplinary team Skills : Must have - experience with SaaS platforms, ideally Salesforce Experience … product) design Strong storytelling skills with an ability to present complex information clearly. Familiarity with creating user journey maps or E2E diagrams is a plus. Excellent communication and collaboration skills. Ability to manage competing priorities Must have - Experience working in a multidisciplinary team Nice to have - AI experience Disclaimer ...

User Researcher Up to £570 Per Day 6 Month Contract Active SC clearance required We are partnering with a leading technology organisation delivering user-focused digital products and are seeking an experienced User Researcher to join their team. This is a hands-on role where research directly informs design and business decisions, helping to create products that truly meet user needs. . click apply for full job details ...

Role: User Researcher Rate: £450 p/d (Via Umbrella) Location: Fully Remote Duration: 3 months We are looking for a User Researcher with strong Government Digital Service (GDS) experience to help design and improve user-centred digital services. You will work closely with multidisciplinary teams … ensure services meet user needs and comply with GDS standards click apply for full job details ...