23 of 23 Contract User Research Jobs in London

MERITUS are recruiting for a User Researcher to join our digital software client on an initial contract, supporting the development of user-centred products within the public sector. USER RESEARCHER - £500 to £600 PER DAY - REMOTE (UK) WITH OCCASIONAL TRAVEL - IMMEDIATE START - SECTOR: DIGITAL SOFTWARE/PUBLIC … SECTOR An established software organisation is looking to appoint an experienced User Researcher to support the ongoing development of a suite of products used across the public sector. Working as part of a collaborative UX team, you'll play a key role in understanding user needs throughout ...

Your new company You will be joining a leading government-focused digital transformation programme, working within a multidisciplinary team to help shape and improve user-centred digital services. This is an opportunity to contribute to a high-profile discovery project focused on improving service delivery and user experience. … Your new role As a User Researcher (SFIA Level 4), you will support the discovery phase of a digital transformation project, working closely with product managers, designers, developers and stakeholders. You will plan and conduct user research activities, analyse findings and translate insights into actionable recommendations that ...

User Researcher (BPSS Eligible) Location: Remote (occasional London travel) Rate: £477 per day (Inside IR35) Duration: 12 months The Role We're looking for an experienced User Researcher to join an Agile team delivering user-centred digital services. You'll lead research activities that inform design … decisions, ensuring products are accessible, inclusive, and aligned to real user needs. Key Responsibilities Plan, scope, and deliver user research across the Agile lifecycle Use qualitative methods (usability testing, interviews, surveys, ethnography, focus groups) Collaborate with Designers, Product Owners, and Developers to prioritise research Turn research ...

opportunity to support the delivery of customer-focused digital products within a fast-paced environment. The successful candidate will have a strong background in user experience design and, ideally, previous experience working within the retail sector . You'll collaborate with cross-functional teams to create intuitive, engaging user experiences that meet both customer and business needs. Key Responsibilities Conduct user research and translate insights into user-centred design solutions. Create user personas, customer journeys, user flows, wireframes and interactive prototypes. Work closely with Product Managers, UI Designers and Developers throughout the product ...

competitive Umbrella Day Rate or Salary is available for suitable candidates Role Overview As a UX Designer, you will be instrumental in shaping the user experience of our mobile applications and digital platforms. You will leverage your expertise in wireframing, user research, and financial planning to develop … solutions that meet both user needs and business goals. Your ability to engage stakeholders and work collaboratively with content and visual designers will be key to driving successful projects. Key Responsibilities: Design and prototype user-friendly mobile app interfaces that enhance customer engagement. Conduct user research ...

lead design excellence across the business. The Opportunity As UX/UI Lead, you'll own the end-to-end design process, from user research and discovery through to beautifully crafted interfaces and scalable design systems. Working closely with Product and Engineering teams, you'll ensure every digital … experience is user-centred, accessible, and commercially effective. You'll also play a key leadership role, helping to shape product direction, champion best practice, and mentor a small design function. What You'll Be Doing Leading UX and UI design across a portfolio of digital products, websites and apps. ...

Rate: £477 per day (Inside IR35) Duration: 12 months The Role We're seeking a Senior Interaction Designer to join an Agile team delivering user-centred digital services. You'll shape products through research, design, and collaboration, ensuring solutions are accessible, inclusive, and aligned to user needs. … Responsibilities Plan, conduct, and analyse user research across the Agile lifecycle Apply qualitative methods (usability testing, interviews, surveys, ethnography, focus groups) Collaborate with Designers, Product Owners, Developers, and Researchers to prioritise work Turn insights into clear, actionable design recommendations Communicate complex ideas and document design decisions, risks ...

Location: hybrid from London (Tue - Thursday onsite) Job Description: Mandatory Proven motion design experience within Product Design or UX/UI animation. As a User Experience (UX) Designer, you own outcomes for one mature project, complex program, or emerging area. You accomplish this by navigating and defining a scalable … sustainable approach to solve difficult problems with limited precedent and/or by developing and evangelizing long-term user experience & product strategy for your team. You influence by guiding the momentum of multiple adjacent design efforts and/or by providing alternative perspectives for your team that challenge prevailing ...

engines to scaling paid media budgets (like social boosting), you'll be the driving force behind high-impact, multi-market campaigns. Advocating for the User: You'll dive deep into user research and consumer behavior, ensuring the "user voice" directly shapes our product features and user ...

design of customer-facing journeys from discovery through to final UI Translate complex service challenges into intuitive, accessible experiences Collaborate cross-functionally with product, research, content, engineering, and business teams Deliver interaction design, user flows, wireframes, and high-fidelity UI Influence product direction through problem framing, ideation … execution Skilled in journey mapping, flows, and information architecture Comfortable working in ambiguity and shaping solutions with cross-functional teams Data-informed approach using user research and usability testing Strong balance of pace, quality, and commercial priorities Excellent communication skills with the ability to explain design decisions clearly ...

London travel) £477 per day (Inside IR35) 12 months The Role We're seeking a skilled Content Designer to join an Agile team delivering user-centred digital services. You'll create clear, accessible, and inclusive content that helps users achieve their goals while aligning with organisational objectives. Key Responsibilities … Design and deliver user-centred content across digital services Use user research and insights to inform content decisions Collaborate with Designers, Product Owners, Developers, and Researchers Write clear, concise, and accessible content aligned to GDS-style standards Ensure content meets accessibility, inclusivity, and ethical design principles Structure ...

Overview We are seeking an experienced Interaction Designer to join a multidisciplinary team delivering digital services within a government cyber policy portfolio. Working alongside User Researchers, Service Designers, Product Managers, Business Analysts, and Engineers, you will help design intuitive, accessible, and user-centred digital services that support critical … public sector functions. This role is well suited to candidates with strong GDS experience , who can confidently translate user needs into high-quality interaction designs within agile delivery environments. Key Responsibilities Design user-centred interactions for digital services, from discovery through to live Produce deliverables including wireframes, user ...

progressive enhancement Ensure all front-end work meets WCAG accessibility standards Use and extend the GOV.UK Design System and GOV.UK Frontend Collaborate with User Researchers, Service Designers and UX/Interaction Designers Contribute to technical decision-making, architectural discussions and front-end best practic click apply for full ...

progressive enhancement Ensure all front-end work meets WCAG accessibility standards Use and extend the GOV.UK Design System and GOV.UK Frontend Collaborate with User Researchers, Service Designers and UX/Interaction Designers Contribute to technical decision-making, architectural discussions and front-end best practice Apply TDD, pair programming ...

Sussex (2 days onsite per week) Duration: 6 months (extensions likely) Overview: We are seeking an experienced Service Designer to support the delivery of user-centred services within a regulated environment, designing and improving compliant, end-to-end service experiences. Key Responsibilities: Design and optimise end-to-end services … across multiple touchpoints Produce service blueprints, journey maps, and other core design artefacts Conduct user research and translate insights into actionable improvements Collaborate with product, delivery, and technical teams to implement solutions Ensure services meet regulatory, compliance, and governance standards Facilitate stakeholder workshops and alignment sessions Requirements: Proven ...

eligibility, consent, enrolment and ongoing engagement. Defining product priorities, MVP scope and delivery plans using lean product approaches. Working closely with engineering, design, data, research and clinical teams to deliver successful product outcomes. Monitoring product performance and using insights to improve acquisition, conversion, enrolment and engagement. Driving continuous optimisation … through analytics, user research, testing and prototyping. Managing stakeholder relationships and ensuring teams are aligned on product vision, priorities, progress and risks. What we are looking for: Previously worked as a Senior Product Manager, Product Manager, Product Owner, Product Lead, Product Delivery Manager, Product Operations Manager ...

public service in Discovery, Apply a range of methods-e.g. stakeholder interviews, contextual inquiry Synthesise findings into clear, actionable outputs such as problem statements, user journeys, blueprints and flows Translate insights into strategic priorities and design recommendations that inform product strategy and roadmap decisions Collaborate with cross functional teams … User Researchers, Interaction Designers (UX/UI), Business Analysts and Technical leads to ensure materials are insight driven. Communicate findings to varied audiences-through visual artefacts, presentations, and stakeholder playbacks Facilitate workshops, playback sessions and show-and-tells to drive cross-functional understanding and alignment To map the whole ...

experienced Service Designer to join a growing team supporting central government programmes. You'll be working within a multidisciplinary delivery team on complex, user-centred services, helping to improve the design and delivery of digital services across the portfolio. This is an opportunity to contribute to high-profile government … programmes that support critical public services. Key Responsibilities * Design and improve end-to-end user journeys across complex digital services * Work collaboratively with Product Managers, User Researchers, Business Analysts, Developers, and Delivery Managers * Facilitate workshops to understand user needs, pain points, and service improvements * Produce service blueprints ...

Lead service design activities within a multidisciplinary delivery team. Understand and map complex services across users, operations, policy, technology and data. Work closely with User Researchers, Product Managers, Business Analysts, Delivery Managers, Architects, Engineers and subject matter experts. Map current-state journeys, operational processes, hand-offs, pain points … dependencies. Develop future-state journeys, service blueprints, workflows and service concepts where required. Translate research and evidence into clear user needs, design opportunities and actionable recommendations. Plan and facilitate workshops, co-design sessions, focus groups and stakeholder discussions. Create clear visual and written artefacts that communicate complex service ...

practical exposure to modern engineering practices, including areas such as: Agile delivery and iterative, fast-paced ways of working Infrastructure as Code and automation User-centred design and collaboration with user researchers Leading, motivating and developing technical teams Experience operating at SFIA Level 5 (ensure/advise) would ...

User Researcher (BPSS Eligible) Location: Remote (occasional London travel) Rate: £477 per day (Inside IR35) Duration: 12 months The Role We're looking for an experienced User Researcher to join an Agile team delivering user-centred digital services click apply for full job details ...

MERITUS are recruiting for a User Researcher to join our digital software client on an initial contract, supporting the development of user-centred products within the public sector. USER RESEARCHER - £500 to £600 PER DAY - REMOTE (UK) WITH OCCASIONAL TRAVEL - IMMEDIATE START - SECTOR: DIGITAL SOFTWARE/PUBLIC … SECTOR An established software organisation is looking to appoint an experienced User Res click apply for full job details ...

Your new company You will be joining a leading government-focused digital transformation programme, working within a multidisciplinary team to help shape and improve user-centred digital services. This is an opportunity to contribute to a high-profile discovery project focused on improving service delivery and user experience ...