18 of 18 Contract User Research Jobs in London

Service Designer/User Researcher (Hybrid) Remote (occasional travel to South West London) Active SC Clearance Required £540 per day (Inside IR35) We're seeking a highly capable Service Design/User Research hybrid to support a major UK Government (GDS-aligned) programme, delivering user-centred … digital services at scale. This role is ideal for someone who can seamlessly blend GDS service design principles with robust user research practices, ensuring services are designed around real user needs and meet the highest government standards. Key Responsibilities Lead and deliver user-centred design ...

User Researcher - Government/Public Sector Rate: £520 per day (Inside IR35) Location: Fully Remote Contract: Initial until 30th September 2026 + 6-month rolling extensions The Opportunity We are looking for an experienced User Researcher (SFIA Level 5) to join a high-profile Government/Public Sector … digital payments programme . This is a key role where you'll lead and coordinate user research across multiple agile teams, ensuring services are designed around real user needs and deliver measurable outcomes for citizens. You'll play a critical part in shaping and improving digital payment ...

Title: User Researcher (SC Cleared) Contract Length: 4 Months (Inside IR35) Location: London Working Pattern: Hybrid - 2 Days per Week Onsite Security Clearance: Active SC Clearance Required User Researcher We are seeking an experienced User Researcher to join a high-profile government programme on an initial … month contract . This role will play a key part in ensuring services are designed around genuine user needs, helping teams deliver accessible, effective, and evidence-based digital products. Working within a multidisciplinary agile team, you will plan, conduct, and communicate user research that informs service design ...

User Researcher | Public Sector | SC Cleared Rate: Up to £450/day IR35: Inside IR35 Location: Largely remote Start: ASAP Clearance: Active SC clearance required We are supporting a consultancy delivering public sector digital programmes and are looking for experienced User Researchers to join multidisciplinary teams. The roles … will focus on planning and delivering user research activity, gathering insight, and ensuring user needs are understood and reflected throughout service design and delivery. Key Responsibilities Plan and conduct user research across public sector digital services Use qualitative and mixed-method research approaches ...

Duration: 6 months Clearance: Must be eligible for BPSS Role Overview We are looking for an experienced Senior Service Designer to work on complex, user-centred services within a government environment. This role aligns with the GDS Senior Service Designer definition and requires someone who can work with minimal … service managers, product managers, programme directors, delivery teams and policy stakeholders to develop service concepts, shape end-to-end journeys, and ensure services meet user needs while aligning with organisational and policy constraints. Key Responsibilities Lead service design activity across complex services, taking ownership of end-to-end service ...

Cleared User Researcher - Contract Rate: Up to £500 per day (Inside IR35) Location: London (3 days per week on-site) Contract: Initial contract with strong extension potential We're hiring an experienced SC-cleared User Researcher to support the delivery of user-centred digital services within … central government environment . This is an excellent opportunity to work on a high-impact programme where research plays a critical role in shaping policy-backed digital products and services. Key Requirements Active Security Clearance (SC) - must be current and transferable Strong GDS experience , including working to the Government ...

.Join a leading airline group and services provider as a User Researcher! Job Overview: We are looking for a User Researcher to join a collaborative Product Design team, driving user-centred research across digital products. You will play a key role in shaping customer experiences … delivering actionable insights through qualitative and quantitative research methodologies. Location: Uxbridge (Hybrid) Daily Rate: Flexible Inside IR35, Either through PAYE or Hays approved umbrella companies Contract Length: 6 Months Start Date: ASAP Key Responsibilities Plan and manage UX research projects across multiple products and share insights with stakeholders. ...

must be able to interview next Thursday and available to start on 1st June. Job Responsibilities/Objectives You'll lead our understanding of user behaviours, needs, and motivations, setting the direction for UX Research across a business or product line. You'll bring expertise in a wide … range of research and testing methods, and your insights will directly influence strategy and design decisions. Along the way, you ll also play a supportive role in mentoring fellow researchers, helping the team grow stronger together Focuses on customer and user needs by understanding use cases, integrating ...

skilled Senior UX Researcher to join their team for an initial three-month contract. Job Responsibilities/Objectives You'll lead our understanding of user behaviours, needs, and motivations, setting the direction for UX Research across a business or product line. You'll bring expertise in a wide … range of research and testing methods, and your insights will directly influence strategy and design decisions. Along the way, you'll also play a supportive role in mentoring fellow researchers, helping the team grow stronger together Focuses on customer and user needs by understanding use cases, integrating ...

Cleared User Researcher - Contract Rate: Up to £650 per day (Inside IR35) Location: London (3 days per week on-site) Contract: Initial contract with strong extension potential We're hiring an experienced DV-cleared User Researcher to support the delivery of user-centred digital services within … central government environment. This is an excellent opportunity to work on a high-impact, secure programme where research plays a critical role in shaping policy-backed digital products and services. Key Requirements Active Developed Vetting (DV) clearance - must be current and transferable Strong experience working to GDS standards ...

doing This role is within a team of designers, researchers, content specialists and data analysts, working together to design and deliver high quality, user-centred mobile experiences. This is a mobile first project, with some responsibility for supporting web & browser journeys. As a Product Designer, it'll be your … role to: Deliver high quality visual and interaction design across the mobile app Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by step through wireframing, journey mapping, prototyping, and delivery-ready screens Balance business requirements with user needs - you'll work with ...

Service Designer/User Researcher (Hybrid) Remote (occasional travel to South West London) Active SC Clearance Required £540 per day (Inside IR35) We're seeking a highly capable Service Design/User Research hybrid to support a major UK Government (GDS-aligned) programme, delivering user-centred ...

potential We're looking for an experienced SC-cleared Content Designer to join a central government digital programme , helping to design clear, accessible and user-focused content for public-facing services. You'll work as part of a multidisciplinary team delivering services that meet the Government Service Standard . … alpha and beta phases Confidence working with senior stakeholders, policy teams and digital delivery colleagues Responsibilities Create clear, concise and inclusive content that meets user needs and accessibility standards Use data, user research and testing to continually improve content journeys Collaborate closely with user researchers, designers ...

assisted workflows Defining design systems, reusable components and best practices for AI-powered products Working directly in code to prototype and refine user experiences Partnering closely with Product Managers, Engineers and AI specialists to shape product direction Designing for emerging AI challenges including uncertainty, latency, trust and multi-step … interactions Conducting user research and usability testing to continuously improve experiences Contributing to the long-term design language and roadmap for AI-enabled products What We're Looking For: Experience in Product Design, Design Engineering, Front-End Engineering or a hybrid Design/Development role Expert-level Figma ...

high-profile central government digital programme. This role focuses on measuring, analysing, and improving service performance using data-driven insight, helping to optimise user journeys and drive continuous service improvement across complex government environments. This is a hands-on analytical role, working closely with product managers, user researchers … Google Sheets (advanced analysis) SQL for data extraction and manipulation Experience working with web analytics tools (e.g. Google Analytics, Adobe Analytics) Strong understanding of user-centred design and digital service optimisation Ability to communicate insights clearly to both technical and non-technical stakeholders Experience working in Agile, multidisciplinary teams ...

week on-site) Contract: Initial contract with strong extension potential We're hiring an experienced SC-cleared Service Designer to support the delivery of user-centred, GDS-compliant digital services within a central government environment. This is a high-impact role on a policy-backed programme where service design … plays a critical role in shaping end-to-end user journeys, operating models and service outcomes. Key Requirements Active Security Clearance (SC) - must be current and transferable Strong experience working to GDS standards and the Government Service Standard Demonstrable service design delivery across Discovery, Alpha and Beta phases Proven ...

take a senior, strategic role on a major central government digital programme . This role will suit someone who can set direction for user-centred design, lead and mentor teams, and influence at programme and senior stakeholder level while ensuring delivery meets the Government Service Standard . Key Requirements … Government Service Standard Proven experience operating as a UCD/Design Lead on complex digital services Strong background in leading multidisciplinary design and research teams Confidence influencing senior stakeholders, service owners and programme leadership Experience shaping UCD strategy across multiple products or services Responsibilities Set the UCD strategy ...

Cleared User Researcher - Contract Rate: Up to £650 per day (Inside IR35) Location: London (3 days per week on-site) Contract: Initial contract with strong extension potential We're hiring an experienced DV-cleared User Researcher to support the delivery of user-centred digital services within ...