23 of 23 Contract User Research Jobs in London

Senior User Researcher - Mobile Experience Location: Remote Contract Duration: 6 months We are looking for an experienced Senior User Researcher to support high-priority mobile product initiatives for a leading consumer technology organisation.This is a hands-on research role for someone who can independently investigate user needs, identify usability challenges and translate research findings into product improvements. You will collaborate with Product, Design, Data Science and Engineering teams to influence product direction and deliver user-centred mobile experiences. Key Responsibilities Plan and conduct end-to-end user research across mobile product ...

/UI Designer & User Researcher | SC Cleared Rate: £450 candidate rate Location: London/Corsham Working arrangement: Hybrid, with occasional travel to London/Corsham IR35 status: Inside IR35 Clearance: SC Clearance required Your new company You'll be working on digital products and services within a secure, highly … regulated environment. The role supports the design and delivery of user-centred digital services across Power Platform, ServiceNow and other enterprise digital solutions. Your new role As a UX/UI Designer & User Researcher, you'll be responsible for ensuring digital products and services are user-centred ...

access the support they need. Rather than building a product from scratch, you will drive continuous improvement, iterative delivery and product optimisation , using user research, data and stakeholder insight to shape priorities and deliver measurable outcomes. Working within a multidisciplinary Agile team, you will help evolve an existing … journeys that connect users with the appropriate government service teams when further assistance is required. Key Responsibilities Own and develop the product roadmap, aligning user needs, technical capabilities and wider programme objectives. Drive the continuous improvement and enhancement of existing digital products and services. Define product goals, success measures ...

London Inside IR35 Your new company You'll be joining an organisation looking for an experienced Lead Interaction Designer to support the design of user-focused digital experiences. Your new role As a Lead Interaction Designer, you'll apply strong interaction design and UX principles to help shape intuitive … user-centred digital experiences. You'll work across the design lifecycle, using user research and usability testing to understand user needs and inform design decisions. You'll also create wireframes and prototypes, develop information architecture and map user journeys. Key responsibilities Apply user experience ...

Senior User Researcher (SC Cleared) £450 per day | Outside IR35 | Remote with occasional travel | Active SC Clearance Required We're looking for an experienced User Researcher with strong GDS and User-Centred Design (UCD) expertise to join a high-performing delivery team. This role is ideal … someone who thrives on ownership, works proactively with minimal direction, and can confidently shape and drive user research activities across complex programmes. You'll be joining a collaborative environment where pragmatism is valued. We need someone who understands when a rapid evidence-based approach is appropriate and when ...

User Researcher (GDS/UCD) £447.50 per day | Inside IR35 | 6-Month Contract | Remote with Quarterly Travel to Leeds | BPSS Eligible We are looking for an experienced User Researcher to join a multidisciplinary team delivering user-centred digital services. This role is ideal for someone with strong … User-Centred Design (UCD) experience who can independently plan and deliver research activities that drive better service outcomes. You'll work closely with designers, product managers, business analysts and delivery teams to ensure user needs remain at the heart of decision-making throughout the delivery lifecycle. ...

User Researcher - GDS - BPSS Location: London (Hybrid Working) Duration: 12 Months Rate: £477 per day IR35 Status: Inside IR35 Clearance: BPSS Required We're supporting a major public sector digital programme and are looking for an experienced User Researcher to join a multidisciplinary team delivering citizen-focused digital … services. Essential Skills & Experience Proven experience as a User Researcher within complex digital transformation programmes Strong understanding and application of GDS (Government Digital Service) standards and service assessments Experience planning, conducting and synthesising qualitative and quantitative user research Ability to communicate user needs effectively to multidisciplinary ...

Required We're supporting a major public sector digital programme and are looking for an experienced Interaction Designer to help design intuitive, accessible and user-centred digital services. Working within a multidisciplinary agile team, you'll be responsible for designing effective user journeys, service interactions and digital experiences … that meet both user needs and organisational objectives. This role requires strong experience working within GDS environments , delivering services that meet Government Digital Service standards and assessment requirements. Essential Skills & Experience Proven experience as an Interaction Designer within digital transformation programmes Strong GDS experience , including designing services in line ...

understand whether Martyn's Law applies to them, submit required notifications and interact with regulatory processes. The Performance Analyst will work across product, user research, service design, engineering and SIA operational teams to define meaningful measures of service performance, establish analytics capabilities and turn data into actionable insights. … role is not simply about producing dashboards or reporting usage statistics. It is about helping multidisciplinary teams understand whether the service is meeting user needs, identify barriers to successful completion and continuously improve the service based on evidence. Key responsibilities Performance framework and measurement Digital analytics and instrumentation Operational ...

Cleared User Researcher - Central Government Contract Length: 4 Months Location: London Working Pattern: 2 Days Onsite per Week Clearance: Active SC Clearance Required Rate: £525/day (Inside IR35) Role Overview We are seeking an SC Cleared User Researcher to support a Central Government programme. The successful candidate … will be responsible for planning and delivering user research activities, helping teams understand user needs and ensuring services are designed around evidence-based insights. Key Responsibilities Plan, conduct and analyse qualitative and quantitative user research. Engage with users and stakeholders to understand needs, behaviours and pain ...

high-volume citizen-facing service. This is an opportunity to play a key role in the redesign and optimisation of complex end-to-end user journeys, helping to shape services that have a genuine impact on thousands of users. You'll work across interconnected service areas, collaborating with researchers … delivery teams and stakeholders to ensure a seamless and user-centred experience. The contract offers an initial term through to February 2027 , with a strong likelihood of extension as part of a long-term programme running through to 2030 . The Role Working alongside a Principal Service Designer ...

Title: User researcher (SC Cleared) Role Type: Contract Length: 4 months initial Location: London Our client is seeking a skilled User Researcher to help shape accessible, user-centred digital services. Turn research evidence into actionable insights that influence design and delivery in an agile multidisciplinary team. … Responsibilities: Plan and deliver lifecycle research: select qualitative and quantitative methods, recruit users and maintain plans, guides and documentation. Conduct inclusive interviews, usability testing and contextual research on prototypes and live services. Synthesise evidence into user needs and actionable insights; present findings to technical and non-technical ...

successful candidate will be responsible for defining long-term product strategy, managing competing priorities and ensuring delivery teams remain focused on achieving measurable user and organisational outcomes. Key Responsibilities Define, own and communicate the long-term product vision, strategy and roadmap. Lead product delivery through GDS Alpha and Beta … platforms. Apply evidence-based prioritisation techniques to maximise value and minimise delivery risk. Manage competing stakeholder priorities and proactively prevent scope creep. Use user research, data and performance metrics to validate product decisions and inform trade-offs. Build alignment across technical, operational, policy and senior stakeholder groups. Establish ...

multidisciplinary teams. Key Responsibilities Engage and build relationships with stakeholders across government. Support the rollout and adoption of new solutions. Contribute to discovery activities, user research, and future service design. Analyse information from multiple sources and translate insights into actions. Work closely with product, policy, legal, delivery ...

delivery of cross-system solutions, working with engineering to sequence work into testable, releasable increments and coordinating required rollouts with partner teams. Conduct user research with stakeholders and end users to deeply understand French operations, using that context to shape product and technical decisions. Collaborate with design ...

domain information interoperability reference architecture. Lead a close-knit team of UCD experts by provisioning operational context and driving operationally relevant user research with a pragmatic mindset within the bounds of strategic, operational as well as multi-faceted general constraints relating to the defence sector. Liaise with various … user groups with the customer community to draw out C3I information interoperability context and use that to guide the UCD team activities. Distil information interoperability context and associated high level requirements from a set of mission threads With technical and strategic steers from the Technical Lead and Product Manager ...

BPSS eligible required We're looking for an experienced Service Designer to join a high-profile digital transformation programme, helping to shape and deliver user-centred public services that are simpler, faster and more effective. Working within a multidisciplinary team, you'll collaborate closely with user researchers, interaction … doing Leading service design activities across complex digital services Creating high-quality service design artefacts including service blueprints, journey maps, personas, user flows and insight packs Designing accessible, user-centred services aligned to user needs and business objectives Working across organisational boundaries to influence and drive successful ...

help design and improve complex end-to-end digital services across public sector and government projects. You will work within multidisciplinary teams to map user journeys, define service architecture, and ensure public services are intuitive, accessible, and compliant with GDS (Government Digital Service)/CDDO standards. Key Responsibilities … Service Mapping: Map user journeys, blueprints, and touchpoints across physical and digital channels. - GDS Alignment: Ensure service designs meet the Service Standard and accessibility regulations. - Cross-Functional Collaboration: Partner closely with User Researchers, Interaction Designers, Product Managers, and Technical Architects. - Problem Solving: Identify pain points, bottlenecks, and opportunities ...

high-profile digital transformation initiative. This is an excellent opportunity to help design and deliver critical public services, working within multidisciplinary teams to create user-centred solutions that make a real difference. Role Details Position: Senior Service Designer Contract Length: 12 Months Rate: Up to £629 per day IR35 … services across multiple channels and touchpoints. Expertise in service blueprinting, journey mapping and service optimisation. Ability to work effectively within multidisciplinary teams including User Researchers, Content Designers, Interaction Designers, Delivery Managers and Technical Architects. Experience balancing user needs, business objectives, policy requirements and operational constraints. Strong stakeholder engagement ...

experienced SC Cleared Content Designer to join a major Central Government digital programme. This is an exciting opportunity to help design and deliver accessible, user-centred services that meet citizen needs while adhering to GDS standards and GOV.UK best practice. The Role Working within a multidisciplinary agile team … responsible for creating, testing and iterating content across complex government services. You'll collaborate closely with User Researchers, Service Designers, Interaction Designers, Business Analysts and key stakeholders to ensure content is evidence-based, accessible and aligned to user needs. Essential Requirements Active SC Clearance is mandatory and must ...

ACTIVE SC CLEARANCE REQUIRED We're looking for a Content Designer with strong Government and UCD experience to join a high-profile programme delivering user-centred digital services. Due to the urgency of the project, active SC Clearance is essential and candidates must be able to start quickly. What … looking for: Strong experience as a Content Designer within Government Proven delivery within User-Centred Design (UCD) teams Deep understanding of GOV.UK content standards and accessibility Experience translating complex policy and operational content into clear, user-focused journeys Strong collaboration with User Researchers, Interaction Designers, and Product ...

design activity across complex public-sector services, working from Discovery through Alpha, Beta and Live. Understand and map complex end-to-end services across user-facing and internal processes. Create clear service design artefacts including service maps, service blueprints, as-is and to-be journeys, ecosystem maps, experience principles … future-state service visions. Work closely with User Researchers and other disciplines to ensure service design decisions are grounded in evidence. Undertake lightweight research and stakeholder interviews independently where appropriate. Plan and facilitate workshops, co-design sessions, stakeholder interviews, playbacks and show-and-tells. Help senior stakeholders understand ...

experienced Content Designer to join a multidisciplinary digital team delivering essential public services. This is an excellent opportunity to create clear, accessible and user-centred content that helps citizens successfully interact with government services. Role Details Position: Content Designer Contract Length: 12 Months Rate … teams. Strong understanding of GDS content design principles , the Government Service Manual and GOV.UK style guidance. Experience creating, testing and iterating content based on user needs and evidence. Ability to write clear, concise and accessible content for a range of digital services and user groups. Experience conducting content ...