10 of 10 Contract User-Centered Design (UCD) Jobs in London

Platform Portal, ensuring they meet the needs of our users while aligning with business goals. Key Responsibilities Lead the end-to-end UX design process for digital products, from discovery and research through to prototyping and delivery. Conduct user research, interviews, and usability testing to gain … wireframes, prototypes, and high-fidelity designs that deliver seamless and delightful experiences. Collaborate closely with product managers, developers, and visual designers to ensure design feasibility and consistency across projects. Advocate for the user at every stage of the design process, championing accessibility and inclusive ...

Proven experience as a User Researcher within the Public Sector Strong knowledge of GDS Service Standards and user-centred design principle. Ability to plan and execute qualitative and quantitative research methods. Excellent communication and stakeholder engagement skills. If you are interested in this role ...

mandatory). Proven experience as a Content Designer within the Public Sector. Strong knowledge of GDS Service Standards and user-centred design principles Ability to create and iterate content based on user research and analytics. Excellent communication and stakeholder engagement skills ...

process, ensuring solutions meet user needs while aligning with business objectives. Key Responsibilities Lead the full UX design lifecycle, from discovery and research through to prototyping and delivery. Conduct user research, interviews, and usability testing to uncover insights. Translate findings into user flows, wireframes, prototypes, and high-fidelity designs. Collaborate with product managers, developers, and visual designers for seamless execution. Champion accessibility and inclusive design principles throughout the process. Continuously improve products based on analytics and user feedback. Mentor junior designers and help shape design ...

services that are user-focused, inclusive, and effective. Working at SFIA Level 4/5 , you'll be a part of design activities within multidisciplinary teams, using evidence and empathy to improve service experiences. Key Responsibilities Design and improve end-to-end service journeys … using user research and design tools. Create service blueprints, journey maps, and prototypes. Facilitate workshops and engage stakeholders across departments. Ensure services meet accessibility and GDS standards. Work independently within a defined framework, contributing to agile delivery. Skills and Experience Experience in service design ...

Contract Service Design Lead DV Cleared Preferred Ncounter are supporting a large-scale Defence and Public Safety programme seeking a Service Design Lead with a strong background in user research, creative problem solving and end to end service design. You will guide multidisciplinary teams … that are evidence driven, inclusive, and built around real user needs. This role blends hands on research leadership with strategic service design, ensuring clarity from discovery through to delivery. You will shape propositions, map complex journeys, and drive insight led decision making across multiple workstreams. ...

findings into clear insights and actionable recommendations Collaborate closely with designers, product managers, developers, and policy teams Advocate for user-centred design and evidence-based decision-making Ensure research activities meet accessibility, ethical, and governance standards Contribute to service assessments and design assurance activities … Experience Proven experience delivering user research in complex or regulated environments Strong knowledge of GDS standards and user-centred design practices Experience working within Agile delivery teams Ability to communicate research insights clearly to a range of stakeholders Experience working with sensitive data ...

findings into clear insights and actionable recommendations Collaborate closely with designers, product managers, developers, and policy teams Advocate for user-centred design and evidence-based decision-making Ensure research activities meet accessibility, ethical, and governance standards Contribute to service assessments and design assurance activities … Experience Proven experience delivering user research in complex or regulated environments Strong knowledge of GDS standards and user-centred design practices Experience working within Agile delivery teams Ability to communicate research insights clearly to a range of stakeholders Experience working with sensitive data ...

mandatory). Proven experience as an Interaction Designer within the Public Sector. Strong knowledge of GDS Service Standards and user-centred design principles. Expertise in designing responsive, accessible interfaces and creating design patterns. Ability to collaborate with multidisciplinary teams including researchers, developers, and product ...

Responsibilities: CRM Evaluation and SelectionDefine technical and functional evaluation criteria, assess CRM platforms, and contribute to short-listing and recommendation decisions. Solution Design and ArchitectureDevelop end-to-end solution designs, configure functional prototypes, and ensure proposed solutions align with business and technical requirements. Technical LeadershipProvide technical guidance across … alignment with security, privacy, and data governance standards. User-Centred and Agile DeliveryApply agile delivery approaches and user-focused design principles to optimise workflows and improve end-user experience. Innovation and Emerging TechnologiesAssess and incorporate AI-enabled capabilities to enhance efficiency, insight ...