1 to 25 of 27 Contract User-Centered Design (UCD) Jobs in London

provable UK residency is typically required. Sector: Public Sector Your new company You'll be working on a Public Sector assignment, delivering content design in line with the Government Digital and Data Profession Capability Framework.Your new roleAs a Content Designer, you'll create, evaluate, update and review content … navigation using established structures, standards and hierarchies. Use content management systems and other tools to manage and publish content. Clearly communicate problems, design ideas and design decisions to stakeholders. Design inclusive, accessible and environmentally sustainable content and services. Ensure design work meets ...

This role would suit a highly creative and detail-oriented UX/UI professional who is equally comfortable working on customer journeys, interaction design, visual design systems and complex digital products. Key Responsibilities Create exceptional visual design across web and interactive platforms, with … focus on clarity, hierarchy and precision. Design end-to-end customer journeys and digital experiences across Housing Repairs services. Contribute to concept development, solving both business and customer problems and carrying ideas through to beautifully executed outcomes. Create user flows, journey maps, wireframes, prototypes and high ...

full product lifecycle. Create user journeys, service blueprints, wireframes, prototypes and high-fidelity designs. Apply User-Centred Design (UCD) principles to solve complex user and business challenges. Collaborate closely with technical and non-technical stakeholders across Defence and Government. Plan and facilitate … Proven experience as a UX/UI Designer delivering complex digital products and services. Strong understanding of User-Centred Design (UCD) methodologies. Experience working to GDS Service Standard and Government Digital principles. Demonstrable experience delivering projects within Central Government . Excellent skills in Figma, prototyping ...

flows, journey maps, wireframes, prototypes and high-fidelity designs Producing exceptional visual and interactive designs across web and digital platforms Developing design systems, interfaces and reusable components that can scale across multiple touchpoints Translating complex business and user requirements into clear, effective and accessible … solutions Working closely with UX specialists, Product teams, content designers and developers to ensure effective delivery of designs Supporting user-centred design activities, design validation workshops and usability testing Presenting design work and clearly communicating the rationale behind design decisions ...

required Your new company You'll be working on digital products and services within a secure, highly regulated environment. The role supports the design and delivery of user-centred digital services across Power Platform, ServiceNow and other enterprise digital solutions. Your new role … across UX design, UI design and user research. Strong understanding of User-Centred Design (UCD) principles. Experience designing digital products, applications or services. Ability to create user journeys, wireframes and interactive prototypes. Experience conducting user interviews ...

designers, interaction designers, and product managers. We collaborate with teams across UK Parliament to help them understand customers, make evidence-led decisions and design experiences and journeys that further UK Parliaments purpose and meet the needs and expectations of customers and employees no matter the context or channel. … Customer Experience Design Team works alongside other digital and delivery professions such as programme and project managers, change managers, business analysts, content designers, developers, data experts and technologists. The Interaction Design team works in collaboration with research, design, delivery, and technology professions, alongside stakeholders ...

multidisciplinary team, you'll collaborate closely with user researchers, interaction designers, content designers, performance analysts, developers, policy specialists and stakeholders to design end-to-end services that deliver measurable outcomes for users and the organisation. What you'll be doing Leading service design activities … across complex digital services Creating high-quality service design artefacts including service blueprints, journey maps, personas, user flows and insight packs Designing accessible, user-centred services aligned to user needs and business objectives Working across organisational boundaries to influence and drive successful ...

User Researcher (GDS/UCD) £447.50 per day | Inside IR35 | 6-Month Contract | Remote with Quarterly Travel to Leeds | BPSS Eligible We are looking for an experienced User Researcher to join a multidisciplinary team delivering user-centred digital services. This role is ideal … someone with strong GDS and User-Centred Design (UCD) experience who can independently plan and deliver research activities that drive better service outcomes. You'll work closely with designers, product managers, business analysts and delivery teams to ensure user needs remain at the heart ...

Clearance Required We're looking for an experienced User Researcher with strong GDS and User-Centred Design (UCD) expertise to join a high-performing delivery team. This role is ideal for someone who thrives on ownership, works proactively with minimal direction, and can confidently … need someone who understands when a rapid evidence-based approach is appropriate and when a deeper research engagement is required. Responsibilities Plan, design and deliver user research activities throughout the delivery lifecycle Generate actionable insights that influence service design and decision-making Work closely ...

processes and crafting development-ready user stories. Working closely with cross-functional teams, including User-Centred Design (UCD), developers, and product managers, you will ensure that solutions meet core business objectives while delivering an exceptional user journey. Key Responsibilities Workshops & Planning: Collaborate … Criteria: Write clear, concise user stories with fully testable acceptance criteria, ensuring deliverables are ready for development. Cross-Discipline Collaboration: Partner with UCD, engineering, and testing teams to align designs with user needs and business goals, resolving queries as stories progress through implementation. Documentation & Governance: Maintain ...

with Service Designers, Product Managers and Delivery teams Supporting service teams through discovery, Alpha, beta and live phases Championing user-centred design and evidence-based decision making Key experience required: Proven User Research experience within Government, Public Sector or large-scale digital environments Strong ...

retention, and attainment. Work closely with data engineers, BI developers, analysts, and technology partners to deliver product enhancements. Champion user-centred design and continuous improvement practices. Monitor product performance and user adoption, identifying opportunities for further optimisation. Support governance, data quality, and compliance considerations ...

journeys at national scale. You'll play a key role in shaping services that directly impact citizens while collaborating with experienced design and delivery professionals across government. Key Responsibilities Lead service design activities across discovery, alpha, beta and live phases. Design … Designer within multidisciplinary teams. Experience designing and improving complex end-to-end services. Strong understanding of the Government Digital Service (GDS) Service Standard and UCD practices. Excellent stakeholder management and facilitation skills. Demonstrable experience creating: Service Blueprints User Journeys Service Maps End-to-End Service Designs Experience working ...

success using analytics, performance data and user insights. Confidence making evidence-based decisions and balancing competing requirements. User-Centred Design Strong understanding of user-centred design principles. Experience working closely with User Researchers and Service Designers. Ability ...

particularly interested in candidates with a strong mix of public and private sector experience , who can bring commercial thinking, user-centred design principles and agile product management expertise to a complex digital environment. The successful candidate will be comfortable operating at both strategic and delivery levels … Knowledge of public sector digital transformation and service delivery. Experience within consultancy or commercially driven product environments. Familiarity with user-centred design, service design and product performance metrics. Apply Now If you're an experienced Product Manager with a strong background across both public ...

programme focused on developing advanced investigative and analytical capabilities. You'll play a key role in understanding user needs, shaping service design decisions, and ensuring products deliver genuine value to operational users. Working within a multidisciplinary agile environment, you'll support the Discovery and Alpha phases … high-profile programme, helping teams design services that enable users to identify complex patterns, relationships and risks across large-scale datasets. The Role As a User Researcher, you will plan, design and conduct research activities that provide deep insight into user behaviours ...

strategy, engagement, service transformation and digital delivery. The successful candidate will work across multidisciplinary teams, bringing together stakeholders from policy, operational, service design, product and delivery backgrounds to solve complex challenges and drive strategic outcomes. The role combines immediate delivery priorities with longer-term strategic discovery and transformation … identify risks, opportunities and solutions Provide briefings, reports and recommendations to senior leaders and stakeholders Work collaboratively with multidisciplinary teams including product, delivery, design and research professionals Identify dependencies, risks and delivery challenges, helping teams navigate ambiguity and change Support discovery activities to understand user needs ...

IR35 Clearance: BPSS Required We're supporting a major public sector digital programme and are looking for an experienced Interaction Designer to help design intuitive, accessible and user-centred digital services. Working within a multidisciplinary agile team, you'll be responsible for designing effective user … Designer within digital transformation programmes Strong GDS experience , including designing services in line with GDS standards and service assessment expectations Expertise in interaction design, user journeys, task flows and information architecture Experience creating wireframes, prototypes and design iterations using industry-standard tools Strong understanding ...

helping organisations understand how their services work today and defining how they should work in the future. What You'll Do Lead service design activity across complex public-sector services, working from Discovery through Alpha, Beta and Live. Understand and map complex end-to-end services across user-facing and internal processes. Create clear service design artefacts including service maps, service blueprints, as-is and to-be journeys, ecosystem maps, experience principles and future-state service visions. Work closely with User Researchers and other disciplines to ensure service design decisions ...

understand needs, behaviours and pain points. Produce clear research findings and actionable recommendations. Support multidisciplinary teams in applying user-centred design principles. Facilitate workshops, interviews, usability testing and discovery activities. Present insights to stakeholders and contribute to service improvement initiatives. Essential Skills & Experience Active SC Clearance … management and communication skills. Ability to translate complex research findings into clear recommendations. Familiarity with GDS service standards and user-centred design practices. Desirable Experience across Discovery, Alpha or Beta phases of digital services. Knowledge of accessibility and inclusive design principles. ...

multidisciplinary delivery team, conducting research to understand user needs, behaviours and pain points and using those findings to shape the design and development of services. The successful candidate may support a number of service areas, including Digital Notebooks, Manage Appointment Booking, and Restoring Order & Control . … conduct user research across digital services and products Identify user needs, behaviours, pain points and opportunities for improvement Design and deliver qualitative and quantitative research activities, including interviews, usability testing, workshops and contextual research Analyse research findings and translate them into clear, actionable insights ...

Government programme seeking an experienced Senior Service Designer to join a high-profile digital transformation initiative. This is an excellent opportunity to help design and deliver critical public services, working within multidisciplinary teams to create user-centred solutions that make a real difference. Role Details Position … Proven experience working as a Senior Service Designer on large-scale digital transformation programmes. Strong understanding and practical application of GDS standards , service design principles and agile delivery methodologies. Experience designing and improving end-to-end services across multiple channels and touchpoints. Expertise in service blueprinting, journey mapping ...

months Rate: Up to £500 p/d Inside IR35 Start: ASAP We are looking for an experienced UX Researcher to join a design-led team, supporting user-centred products and services for a major organisation. The role will work closely with designers, product teams … senior stakeholders , using research and evidence to shape design decisions, product direction and customer experiences. Key Responsibilities as a UX Researcher Deliver end-to-end user research across multiple initiatives, managing priorities and delivering efficiently. Plan and conduct moderated and unmoderated usability testing , alongside qualitative ...

London, Manchester, Birmingham, Cardiff or Northeast Duration: 12 months IR35: Inside IR35 Overview Our client is seeking experienced Lead Software Engineers to design, build and support secure, scalable digital services within a government environment. The role will focus on delivering resilient software solutions that support export control … into technical outcomes Develop secure, test-driven, high-quality code Support and improve live services, performance and stability Collaborate with Business Analysts, Developers and UCD specialists Drive engineering best practice, continuous improvement and technical standards Oversee delivery across multiple workstreams and system integrations Technical Environment Python Django Backend-focused role ...

research Ability to communicate user needs effectively to multidisciplinary teams and senior stakeholders Experience creating actionable insights that directly influence service design and delivery BPSS clearance eligible (or currently held) Desirable Skills & Experience Previous experience within the NHS, Health, or wider Healthcare sector Experience working … high-volume citizen-facing services Familiarity with accessibility and inclusive design principles Experience working in agile, multidisciplinary delivery teams Responsibilities Plan and deliver user research activities across different stages of the product lifecycle Engage with users to understand behaviours, needs and pain points Analyse research findings ...