17 of 17 Contract User-Centered Design (UCD) Jobs in London

Digital Project Manager | Experience Design Team | HSBC Some careers grow faster than others. Some roles have greater impact than others. Make a difference. If you’re looking for a role that will help you stand out and make a difference, and fulfil your potential. Whether you want a career that could take you to the top, or simply … take you in an exciting new direction, this role offers opportunities, support and rewards that will take you further. Come and join a new Experience Design Team (EXD), focused on designing and delivering the next-generation banking experience for all our customers. We’re seeking a highly capable, enthusiastic and experienced Project Manager to be an essential part … better experiences and improved outcomes for millions of customers across the UK, from retail banking, to savings, wealth, and insurance. You will be part of an integrated strategic design capability, made up of insight-driven Proposition, Service, Behavioural, Product and Content design, tasked with driving exceptional experiences and better outcomes for customers. You will partner and More ❯

and embedding , preferably with Jaggaer or similar SaaS platforms. Conduct complex process mapping and engineering , translating stakeholder requirements into actionable improvements. Apply UX and user-centred design principles , including conducting user research and usability testing. Build and deliver a product/digital roadmap for P2P processes and related systems. Define and monitor KPIs to More ❯

work in a data-driven environment, applying insights from AI, big data, and research Solid understanding of UX/CX, digital accessibility standards, and user-centred design Proficient with Microsoft environments including Windows 7–11, MS Office, Teams, Copilot, etc. Excellent English language proficiency and communication skills Highly organised self-starter who thrives in fast-paced More ❯

client, to work within the legal operations team. Key skills required: Analysis and synthesis Inclusive research Research Society and technology Strategic insight Technical understanding (user-centred design) User-centred and Agile practices Working autonomously All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will More ❯

technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user-centred design and agile delivery, and more to deliver innovative digital services that matter Preferred Tech Stack Expertise Cloud Infrastructure: AWS (EKS, RDS, Aurora, ElastiCache, Kafka, IAM) Secure Hosting: Experience working More ❯

based on an Umbrella solution. Essential skills/experience required: 5+ years' product management experience (ideally SaaS/digital - Jaggaer) Deep understanding of UX & user-centred design Direct experience with Jaggaer or similar procurement/commercial systems Experience in transformation programmes Excellent communication & presentation Commercial transformation in immature workflow/process environments Analytical & problem-solving Excellent … GPO, Process Owner, Product Strategy Lead, UI, UX, Usability, User Research, User Experience, User Interface, User Centred, User-Centred, UCD, User Focus, User-Focus, User Led, User-Led, User-Centric, User Centric, Jaggaer, Ariba, Saas, Software As A More ❯

based on an Umbrella solution. Essential skills/experience required: 5+ years' product management experience (ideally SaaS/digital - Jaggaer) Deep understanding of UX & user-centred design Direct experience with Jaggaer or similar procurement/commercial systems Experience in transformation programmes Excellent communication & presentation Commercial transformation in immature workflow/process environments Analytical & problem-solving Excellent … GPO, Process Owner, Product Strategy Lead, UI, UX, Usability, User Research, User Experience, User Interface, User Centred, User-Centred, UCD, User Focus, User-Focus, User Led, User-Led, User-Centric, User Centric, Jaggaer, Ariba, Saas, Software As A More ❯

Designer 8 months Remote Active SC security clearance required Inside IR35 - Umbrella only Conduct user research and stakeholder interviews Map service journeys and identify pain points Design service blueprints and prototypes Collaborate with cross-functional teams to implement service improvements Advocate for user-centred design across the organisation Strong facilitation and workshop … skills Experience with service design tools (e.g., Miro, Smaply) Ability to translate insights into actionable design solutions Understanding of systems thinking and design thinking methodologies Excellent communication and storytelling abilities If you are interested in the role please apply More ❯

to the agency's AI transformation agenda-helping to drive innovation, improve efficiency, and deliver enhanced digital public services through responsible, secure, and scalable AI solutions. Key Responsibilities Design, build, and deploy AI copilots and intelligent automation solutions using Azure AI Services, Copilot Studio, and Power Platform. Develop, test, and refine natural language and generative AI applications leveraging … automation solutions using Azure AI Services, Azure OpenAI, or Copilot Studio. Strong expertise in the Microsoft Power Platform and Microsoft 365 integration. Proficiency in prompt engineering, conversational AI design, and API-based integration. Solid understanding of data governance, information security, and responsible AI frameworks within the public sector. Hands-on experience deploying and scaling AI solutions within Azure … non-technical teams. Familiarity with DevOps practices, including CI/CD pipelines and source control (Git, Azure DevOps). Desirable Skills Experience working to Government Digital Service (GDS) design and delivery standards. Knowledge of Responsible AI and model evaluation techniques. Background in chatbot analytics, service design, or user-centred design. Morgan Hunt is a More ❯

is pivotal in leading the shift from a project-based to a product-focused delivery model, helping them embed long-term value creation and user-centred design across its Power Platform services. The successful candidate will play a hands-on and strategic role - defining the product vision, introducing modern product management practices, and coaching teams to … portfolio. Lead the transition from project-led to product-centric delivery models within the M365 CoE. Establish product ownership, governance, and prioritisation frameworks. Embed user-centred design practices (discovery, feedback loops, user research). Create and manage product roadmaps and backlogs, ensuring alignment with strategy and user needs. Engage with stakeholders to … in defining and delivering product strategy, vision, and roadmaps. Excellent stakeholder engagement and communication skills, including influencing at senior levels. Solid understanding of user research, service design, and agile delivery practices. Ability to balance user needs, business objectives, and technical feasibility. Skilled in facilitation and leading collaborative workshops. Experience in coaching and knowledge transfer More ❯

do not apply if this is not the case!You will be a User Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UX Research processes … in-depth interviews, user groups, or remote evaluations, you will bring the right set of tools to solve the problem/answer the questions.Working closely with design and development teams to ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency More ❯

-focused solutions across high-profile programmes. Key Responsibilities Own and optimise S2C and CLM processes, ensuring global consistency, efficiency, and alignment with organisational objectives. Lead process design, configuration, and optimisation of platforms such as Jaggaer (highly desirable). Collaborate with cross-functional teams - Procurement, Systems, Data, Change/Comms - to deliver impactful solutions. Conduct and analyse … user research and usability testing, applying UX and user-centred design principles. Define, monitor, and report KPIs to measure adoption, performance, and compliance. Provide practical contract management expertise, including NEC3/4 contracts, PA23 frameworks, and CCS frameworks. Support transformation programmes with content strategies, guided journeys, and knowledge management initiatives. About You 5+ years More ❯

work in a data-driven environment, applying insights from AI, big data, and research • Solid understanding of UX/CX, digital accessibility standards, and user-centred design • Excellent stakeholder engagement skills with strong written and verbal communication • Proficient with Microsoft environments including Windows 7–11, MS Office, Teams, Copilot, etc. • Highly organised self-starter who thrives … in fast-paced environments Key Responsibilities: • Own the end-to-end product lifecycle, from discovery through to delivery • Work collaboratively with cross-functional teams including design, engineering, and business stakeholders • Drive product decisions using data, user research, analytics, and emerging technologies • Ensure accessibility, usability, and compliance standards are met across digital products • Translate complex requirements into More ❯

Interaction Designers must be able to demonstrate: Expertise designing interactions professionally for the web and mobile. Solid experience of web and mobile application interface design. Core skills: sketching, design production, hand-coded HTML & CSS, rapid prototyping. Experience working within an agile, multi-disciplinary team environment … and ability to deliver iterative design components (including user journeys) to the development team. A self starter Team player that can work with a blended UCD environment Someone with data heavy UI experience Outcome focussed, need to be a strategic thinker, not a UI designer Demonstrable experience in inclusive design, from ideation to delivery More ❯

opportunity to make a real impact? Join our client's dynamic team and be a part of a project that combines innovative technology with user-centric design! We are on the lookout for a talented individual who thrives in an Agile environment and has a flair for developing web-based UI solutions using React JS and … UX improvements to modernise and enhance product usability. Develop high-quality web-based UI solutions using React JS and java Script. Need to know back-end Scala. UI design skills, able to prove that they have been involved in the UI design Experienced in TDD, Cyprus automated testing Utilise your full stack capabilities and knowledge of More ❯

opportunity to make a real impact? Join our client's dynamic team and be a part of a project that combines innovative technology with user-centric design! We are on the lookout for a talented individual who thrives in an Agile environment and has a flair for developing web-based UI solutions using React JS and … UX improvements to modernise and enhance product usability. Develop high-quality web-based UI solutions using React JS and java Script. Need to know back-end Scala. UI design skills, able to prove that they have been involved in the UI design Experienced in TDD, Cyprus automated testing Utilise your full stack capabilities and knowledge of More ❯

opportunity to make a real impact? Join our client's dynamic team and be a part of a project that combines innovative technology with user-centric design! We are on the lookout for a talented individual who thrives in an Agile environment and has a flair for developing web-based UI solutions using React JS and … UX improvements to modernise and enhance product usability. Develop high-quality web-based UI solutions using React JS and java Script. Need to know back-end Scala. UI design skills, able to prove that they have been involved in the UI design Experienced in TDD, Cyprus automated testing Utilise your full stack capabilities and knowledge of More ❯