3 of 3 Contract Microsoft 365 Jobs in Macclesfield

IT support teams to escalate and resolve issues efficiently. Troubleshoot and resolve hardware, software, and connectivity issues for Windows 10 desktops, laptops, and mobile devices. Support Microsoft Office 365 applications, including Outlook, Teams, OneDrive, and cloud storage platforms (e.g., Box). Perform device setup, configuration, and deployment for both Windows and Apple Mac/iOS environments. Utilise … Experience Proven experience providing in-person technical support in a customer-focused environment. Excellent communication skills, with the ability to explain technical issues in simple terms. Strong knowledge of Microsoft Windows … environments within an enterprise domain setting. Hands-on experience with Active Directory, SCCM/SMS, Group Policy, and remote-control methods. Proficiency in supporting Windows 10, Microsoft Office 365, and Lenovo desktop/laptop hardware. Experience supporting Microsoft Office applications, especially Outlook and Teams. Familiarity with cloud-based storage solutions such as OneDrive and Box. Awareness More ❯

and through proactive floor-walking. Deliver exceptional customer service, maintaining a high level of professionalism and empathy. Troubleshoot and resolve issues related to Windows 10, Office 365, Microsoft Teams, and Outlook. Support Lenovo desktop and laptop hardware, including setup, configuration, and maintenance. Assist with Apple macOS and iOS support as needed. Deploy and configure mobile devices, including … potentially looking for: Proven experience in face-to-face customer support within an IT environment. Strong communication skills to liaise with technical teams and end users. Solid understanding of Microsoft Windows enterprise environments. Expertise in desktop support, particularly Windows 10 and Office 365. Familiarity with Active Directory, Group Policy, SCCM, and remote support tools. Experience with Lenovo hardware and More ❯

With proven experience of providing face to face customer support. * Excellent communication skills to work with IT support group and keep customers informed. * Proven knowledge and expertise within a Microsoft Windows environment (ideally within an enterprise domain business model) including familiarity … with Active Directory, software deployment technologies (SMS, SCCM, etc.), Group Policy Objects and remote control methods. * Proven desktop support knowledge and expertise specifically for Windows 10 operating systems, Office 365, MS Intune and Lenovo desktop and laptop hardware. * Knowledge and expertise in supporting Apple Mac OS and iOS software desirable. * Experience in setting up and deploying mobile devices … is desirable. * Proven knowledge and expertise in supporting Microsoft Office applications especially Outlook and Teams. * Experience in the use of cloud based storage solutions such as MS OneDrive and Box. * Knowledge of client antivirus software within an enterprise environment. * Aware of the importance of asset management and their role in updating asset inventory details. * Knowledge and experience of ServiceNow More ❯