Operations Advisor
- Hiring Organisation
- Randstad Delivery
- Location
- Maidenhead, Berkshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP Annual
Education: Relevant business qualification and/or equivalent practical business experience. A background in healthcare or customer service provider environments is strongly preferred. Technical Skills: Strong proficiency in Microsoft Excel (including pivot tables and advanced formulas) and familiarity with CRM systems. Complaint Handling: Proven experience resolving both written … verbal customer complaints and executing issue investigations. Communication & Influence: Excellent written and verbal communication skills with the confidence to manage customer expectations, present to external clients, and influence internal stakeholders. Organisation & Adaptability: Demonstrated ability to multitask, prioritise under minimal supervision, anticipate risks, and contribute to successful process-improvement projects. ...