Interim Head of Technology Shared Services
- Hiring Organisation
- Pearson Whiffin Recruitment Ltd
- Location
- Maidstone, Kent, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £800 - £850/day
lead the delivery, performance, and continuous improvement of shared IT operations. This senior role oversees IT support teams, ensures service excellence aligned with ITIL best practice, and manages a portfolio of suppliers and contracts to achieve high-quality, cost-effective outcomes. Key Responsibilities Provide strategic leadership for shared IT services … focused service delivery. Manage and develop IT support teams, fostering a culture of collaboration, accountability, and continual service improvement. Oversee the full lifecycle of ITIL-aligned processes, including Incident, Problem, Change, and Service Level Management. Lead and manage an annual IT operational budget exceeding £1 million, ensuring effective forecasting, cost ...