12 of 12 Contract Actionable Insight Jobs in Manchester

conversation intelligence platform to measure agent behaviours, customer experience and compliance Extract, transform and analyse conversational data using Power BI, Excel and SQL, ensuring insight is accurate, accessible and structured for wider business use Develop and maintain dashboards that provide stakeholders across Quality Assurance, Operations and Risk with clear … recommendations Apply conversational design principles to identify the language and behaviours that influence customer experience, escalation, vulnerability and resolution quality Translate behavioural insight into practical coaching frameworks and performance conversations in collaboration with Quality Assurance, Knowledge and operational teams Support the development of Quality Assurance scoring models ...

conversation intelligence platform to measure agent behaviours, customer experience and compliance Extract, transform and analyse conversational data using Power BI, Excel and SQL, ensuring insight is accurate, accessible and structured for wider business use Develop and maintain dashboards that provide stakeholders across Quality Assurance, Operations and Risk with clear … recommendations Apply conversational design principles to identify the language and behaviours that influence customer experience, escalation, vulnerability and resolution quality Translate behavioural insight into practical coaching frameworks and performance conversations in collaboration with Quality Assurance, Knowledge and operational teams Support the development of Quality Assurance scoring models ...

improve customer journeys and influence product decisions at scale. What You'll Be Doing Analyse large and complex datasets to generate actionable insights Design and deliver scalable reporting, dashboards, and data solutions Partner with cross-functional teams including Product, Engineering, and Business stakeholders Conduct A/ ...

validation. Model governance, productionisation and monitoring. Experience managing the full end-to-end data science lifecycle. Ability to translate complex analysis into actionable business insights. Experience within Wealth Management, Asset Management, Banking or FinTech would be highly advantageous. Exposure to Generative AI or AI Engineering ...

Onsite) Immediate Interviews Available Looking for a Power BI Developer role where you can help shape how a business turns data into actionable insights? This is your opportunity to join a forward-thinking organisation as it continues to invest in its reporting, analytics and business intelligence ...

maintain performance reporting and dashboards. Use SQL to query, manipulate and extract data to support analysis. Translate complex datasets into clear, actionable insights for non-technical stakeholders. Work collaboratively within Agile delivery teams and in line with GDS standards. Communicate findings to stakeholders across technical, product ...

maintain performance reporting and dashboards. Use SQL to query, manipulate and extract data to support analysis. Translate complex datasets into clear, actionable insights for non-technical stakeholders. Work collaboratively within Agile delivery teams and in line with GDS standards. Communicate findings to stakeholders across technical, product ...

platform strategy based on production delivery evidence. Identify capability gaps and platform investment opportunities surfaced through FDE field work; translate these into actionable recommendations for platform and engineering leadership. Build and grow the FDE team: recruit, develop, and retain senior engineers; set a high technical ...

multiple products, services or teams to identify opportunities, drive improvements and provide clear, evidence-based recommendations. Skilled in translating complex information into actionable insights, enabling informed decision-making and successful delivery outcomes. Details. Wages. Perks. Location: Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield Hybrid Working ...

independently plan and deliver research activities. Experience working within multidisciplinary agile teams. Confidence challenging assumptions through evidence-based research. Ability to communicate actionable insights to delivery teams. If you are an experienced User Researcher looking for your next contract opportunity, we'd love to hear from ...

regulatory obligations.? The role serves as a critical link between business strategy, technology delivery, and risk governance, translating complex risk exposures into actionable insights, control requirements, and risk mitigation strategies. Through effective challenge, influence, and collaboration, the Technology Risk Manager promotes a strong risk culture ...

global investment management company. The UKPI Voice of the Client and Outcomes Analyst is responsible for gathering, analysing, interpreting and presenting actionable insights from client feedback, sentiment across various channels, client journey and behavioural data to measure and enhance our overall client experience. This role requires … mapping, journey data analysis, and voice of the client programmes is highly desirable. Knowledge of the UK personal investing marketplace. Proven experience in client insight analysis, or a similar analytical role. Strong proficiency with survey platforms. Personal Attributes Curious and proactive, with a genuine interest in understanding client behaviour. ...