9 of 9 Contract Incident Management Jobs in Manchester

Position Summary We are recruiting on behalf of a client in the Critical National Infrastructure (CNI) sector for a Cyber Incident Management Coordinator to deliver, evolve, and implement the organisation's approach to managing cyber incidents, including processes, roles, and escalation paths. This newly established role supports … Cyber Incident Team Lead in embedding cyber incident response practices, aligning with regulatory frameworks such as the Cyber Assessment Framework (CAF). You will work collaboratively across Cyber Security, HR, Finance, Legal, and Communications teams to deliver enterprise-wide outcomes and drive incident preparedness. What ...

Support to manage and support critical enterprise AI based applications in a fast-paced production environment. The role requires hands-on expertise in monitoring, incident management, troubleshooting, release support, and ensuring high availability and stability of business-critical platforms. In this role, you'll make an impact … analysis (RCA) for recurring issues and drive permanent fixes. Analyze production logs, identify failure patterns, and create actionable dashboards to improve service monitoring and incident response. Coordinate with development, infrastructure, database, network, and business teams for issue resolution. Support application deployments, change requests, weekend releases, and post-release validations. ...

play a key role in ensuring the delivery of effective Operational service within our Tech function. You will play an active part in Major Incident Management, Service Reviews for Tier 1 suppliers, ensuring that our Tech Department meets its SLA with the business, internal customer reviews and business … wide communication related to operational service and stakeholder management. Additionally, you will support IT Admin on invoicing, Group Procurement on Service Relationship Management and will provide input to the Cyber & Operations Director for the IT budget. Typical duties include (not limited to): Support the GTS Service & Operations Manager with ...

best practice and improving engineering standards across delivery teams Implementing SRE principles including observability, monitoring, SLIs/SLOs and platform reliability Supporting production environments, incident management and continuous service improvements Mentoring engineers and acting as a technical leader within agile delivery teams Leveraging AI-assisted engineering tools ...

Role We're looking for a hands-on IAM Service Lead to oversee the day-to-day operation of a complex Identity and Access Management environment within a highly secure client setting. This is a predominantly technical role (70% technical/30% leadership), focused on 2nd and 3rd line … support, complex troubleshooting, incident resolution and team supervision. You'll need to be comfortable working directly with the technology rather than focusing solely on architecture or service design. Key Responsibilities Lead day-to-day IAM operations and provide 2nd/3rd line technical support. Troubleshoot complex identity, authentication ...

client is a global investment management company. Site Reliability Champion, Specialist The Role This role sits within IST Run Europe, covering incident management and Site Reliability Engineering (SRE) for our UK and European platforms. The team is part of a global operating model with counterparts in Australia … work alongside engineers, product owners, and business stakeholders across the UK and Europe, as well as peer SRE teams globally, to drive incident response, resiliency testing, and the adoption of SRE best practices across app teams in the region In this role you will Coordinate cross-product chaos ...

code. Build CI/CD pipelines that support frequent, reliable deployments. Establish monitoring, logging, tracing and alerting, with clear service reliability targets. Lead incident response, on-call practices and reviews that turn production issues into lasting improvements. Develop resilience and disaster recovery plans. Implement secrets management, network protection … Experience with Terraform or comparable infrastructure-as-code tools. Knowledge of Docker, Kubernetes and CI/CD tooling. A solid understanding of observability and incident management. Strong cloud security knowledge and an understanding of operating within a regulated environment. An automation-first approach and confidence taking ownership ...

Code using CloudFormation and/or Terraform. * Build and improve CI/CD pipelines and deployment automation. * Automate operational processes using scripting and configuration management tools. * Monitor platform health, performance and security, proactively identifying improvements. * Investigate and resolve complex infrastructure and application issues. * Contribute to platform architecture and technical … design decisions. * Participate in operational support and incident management. Salary - They are looking to pay a starting salary of between £60,000 - £70,000 + excellent benefits. Please note visa sponsorship is not available, and applicants must already have the right to work in the UK. To apply, press ...

team protects and improves the availability, performance and resilience of the systems that support our global product. This role combines software engineering, automation and incident response to reduce toil, sharpen observability and strengthen service health across a complex technical estate. You will work with Open Telemetry, logging, telemetry … language. Knowledge of modern development practices, including testing, source control and delivery lifecycles. An understanding of SRE principles, including SLIs, SLOs, reliability measurement and incident management. Hands-on experience with observability tools such as OpenTelemetry, Splunk, New Relic, Grafana or PagerDuty. Proficiency in shell scripting for automation and system ...