Customer Service Specialist -Contract Dynamics 365 Customer Service Specialist required to support our public sector client to work across Dynamics 365, Power Platform, and Microsoft365 environments, supporting BAU operations as well as driving enhancements and integrations. This is a hands-on role where you'll be configuring, customising, and optimising the CRM … platform, while also administering associated Microsoft365 services. Dynamics 365 Customer Service Specialist -Contract- Key Responsibilities Configure & customise Dynamics 365 Customer Service (solutions, dashboards, views, tables, etc.) Manage and develop CMS change requests Monitor and improve performance using Dataverse Application Insights Build automation flows using Power Automate to reduce manual tasks Develop JavaScript … understanding of Power Platform (Power Automate, Dataverse) Strong JavaScript skills for CRM WebResources Experience with WebAPI integrations Exposure to Copilot Studio/Copilot Analytics highly desirable Good knowledge of Microsoft365 administration (SharePoint, Teams) Strong stakeholder communication skills and ability to work in a fast-paced environment 6 month contract inside IR35-Rate depends on experience Remote More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Interquest
Customer Service Specialist -Contract Dynamics 365 Customer Service Specialist required to support our public sector client to work across Dynamics 365, Power Platform, and Microsoft365 environments, supporting BAU operations as well as driving enhancements and integrations. This is a hands-on role where you’ll be configuring, customising, and optimising the CRM … platform, while also administering associated Microsoft365 services. Dynamics 365 Customer Service Specialist -Contract- Key Responsibilities Configure & customise Dynamics 365 Customer Service (solutions, dashboards, views, tables, etc.) Manage and develop CMS change requests Monitor and improve performance using Dataverse Application Insights Build automation flows using Power Automate to reduce manual tasks Develop JavaScript … understanding of Power Platform (Power Automate, Dataverse) Strong JavaScript skills for CRM WebResources Experience with WebAPI integrations Exposure to Copilot Studio/Copilot Analytics highly desirable Good knowledge of Microsoft365 administration (SharePoint, Teams) Strong stakeholder communication skills and ability to work in a fast-paced environment 6 month contract- £400-£500pday inside IR35-Rate depends on More ❯
Laptop hardware and software in a W10/Win11 environment. HP, Dell and Lenovo. * Mac OS experience and knowledge, desktop and Mac Book * Good MS office products experience - Office365 and Teams. * Experience of using Apple, Android and other mobile devices. * An understanding of wireless connectivity and fault diagnostics. * To be able to floor walk and deal with More ❯