2 of 2 Contract User Stories Jobs in Manchester

Lead end-to-end business analysis activities, including discovery, requirements elicitation, documentation, and validation. Translate business needs into clear functional designs, user stories, and acceptance criteria for ServiceNow development teams. Facilitate workshops with stakeholders to analyse current processes, pain points, and opportunities for improvement. Risk Management, Reporting … Engineering (BPR) & Process Improvement Assess existing operational and ServiceNow-enabled processes, identifying inefficiencies or gaps. Design and implement process improvements that enhance user experience, efficiency, and service quality. Re-engineer business workflows to leverage ServiceNow best practices and maximise platform capabilities. Change & Transformation Act as a key contributor ...

enhancements, or transformations Confident stakeholder management skills across finance, operations, and IT Ability to produce high-quality documentation (process flows, requirements, user stories) Comfortable working in a fast-paced, change-driven environment Nice to Have Experience working in complex or multi-entity environments Previous involvement in D365 ...