demonstrate: Possession of or studying towards BTEC Level 3 Diploma in IT or equivalent A good working knowledge of M365 services, including Microsoft 365 apps for Enterprise, Azure ActiveDirectory, Exchange Online and Microsoft Teams. Backup solutions for on-premise, cloud and M365 M365 tenant administration (Exchange Online, Teams, OneDrive, etc.) Windows Server role services (Group … Policy, DNS, DHCP, ActiveDirectory, IIS, Hyper-V, Remote Access, WDS & MDT, Print Services) Storage administration (NetApp ONTAP, Synology) Network configuration and maintenance (Routing, VLANs, NATs, Firewalls, VPNs) Analytical and problem-solving skills with ability to work under pressure To see a full list of responsibilities and requirements, please refer to the attached job description. Additional More ❯
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
paramount. Key skills & responsibilities for the First Line Support: 1st Line/Service Desk/Customer Support – in a Windows/Microsoft environment: Sharepoint Windows 10 Office 365 ActiveDirectory Azure Experience supporting client facing software would be beneficial Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Excellent customer service skills More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
paramount. Key skills & responsibilities for the First Line Support: 1st Line/Service Desk/Customer Support – in a Windows/Microsoft environment: Sharepoint Windows 10 Office 365 ActiveDirectory Azure Experience supporting client facing software would be beneficial Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Excellent customer service skills More ❯
Repair, decommission & disposal Software – Installation of numerous bits of software (usually guidance is available) Printing – Toner/ink replacement, maintenance kit, toner collection unit replacements, printer installation & Repairs ActiveDirectory – user and computer object administration Basic networking – e.g. patching, testing clients This role is ONSITE daily, Monday to Friday Duration – to end of March 2026 Rate More ❯
Service Desk Team Lead | Liverpool (Onsite, 5 days a week) | £250-£350 p/day (IIR35) | 3-6 month contract We're working with a leading legal sector client who is looking for a Service Desk Lead to join their More ❯