3 of 3 Contract Azure Jobs in Merseyside

support aspects of computer systems, hardware, software and peripheral equipment including but not limited to: Active Directory, O365 application suite, Windows 10, SCCM, Azure, SharePoint, Mimecast, Cloud Computing, Sophos * Workflow Co-ordination Experience * Excellent communication skills, both written and verbal * IT Related degree desired but not essential * ITIL foundation ...

knowledge of Microsoft 365 and related applications Experience using incident management platforms, including ServiceNow Knowledge of technologies such as Active Directory, Windows 10, SCCM, Azure, SharePoint, Mimecast, Sophos and cloud-based services Understanding of ticket management, incident resolution and ITIL-based support processes Working hours Rotating shifts ...

Line Support: 1st Line/Service Desk Support – in a Windows/Microsoft environment. Windows 10/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Mix of remote & deskside support - including ...