Microsoft Dynamics to: Manage the overall helpdesk function Protect service levels during the hyper-care period by taking ownership of complex incidents or tickets Mentoring two engineers and demonstrating best practices Option to introduce lightweight ITIL-aligned processes Support the IT Manager with Standard Operating Procedures (SOPs) and performance metrics More ❯
face. proactively seek new learning opportunities and look to continually improve by gaining feedback from your peers and the business. Essential Criteria coaching and mentoring other content designers, growing skills, and providing constructive feedback on work. using customer data, research and insight to gain a deep understanding of your users More ❯
and look to continually improve by gaining feedback from your peers and the business. Essential Criteria You need to have: experience of coaching and mentoring other content designers, growing skills, and providing constructive feedback on work. demonstrable skill in developing accessible content for online guidance or transactions and working to More ❯
